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Job Description
Starting Hourly Rate: $26.00 per hour. Rate of pay depends on qualifications.
Job Description
JOB SUMMARY
Based on assignment, the Field Utility Coordinator II is an advanced position responsible for performing field and administrative work in support of utility location, dead-end main flushing, fire hydrant program, wastewater response and/or water leak response within Distribution & Collection Operations. Evaluates priority and coordinates operational assignments with minimal disruption in utility service to customers. Responds to maintenance and construction activities during normal and crisis situations and maintains effective communication with internal and external customers, contractors, and governmental agencies. The Field Utility Coordinator II receives general supervision and may be assigned to support utility location, dead-end main flushing, fire hydrant program, wastewater response and/or water leak response efforts depending on business needs. This job has an automatic progression plan. An employee hired as a Field Utility Coordinator II will automatically advance to Senior Field Utility Coordinator upon reaching 5 years of continuous experience as a Field Utility Coordinator II with SAWS.
ESSENTIAL FUNCTIONS
All Specialties
•Facilitates interdepartmental teamwork and communicates regularly with management.
•Promotes and practices a safe working environment for internal and external customers.
•Forecasts and secures needed resources within area of assignment.
•Performs administrative duties to support field personnel activities by updating work orders and services requests in the computerized maintenance management system (INFOR) with findings, resource usage, and completion status. Creates follow-up work orders for other groups as necessary.
•Utilizes GIS, block maps, and/or as-built drawings in performing daily assignments.
•Organizes, cleans and maintains vehicle, tools, equipment and stocks vehicle with the necessary tools and supplies.
•May assist customers by answering general questions and providing appropriate information.
•Performs other duties as assigned.
Utility Coordinator Specialty
•Responds to and manages activities during routine and emergency situations to optimize efficiency and effectiveness of field work.
•Accurately locates underground utilities for internal departments and external customers to prevent damage to SAWS assets.
•Works with external agencies to schedule and oversee utility locates for maintenance and construction projects.
•Align underground assets are located with contractor work assignments, ensuring proper communication and adherence to SAWS Locates policies.
•Conducts on-site inspections to confirm completeness and compliance with established standards and specifications.
Fire Hydrant Program
•Repairs minor issues with Hydrants.
•Responds to reports of hydrants with deficiencies / makes field inspections and diagnoses problems. Tests hydrants and ensure proper working conditions.
•Operates a variety of hand tools and equipment in the removal of moving parts, installation, and adjustment for small repairs done on Fire Hydrants.
MINIMUM REQUIREMENTS
•High School Diploma or GED.
•Three years’ experience in construction, water, wastewater or similar work environment.
•Valid Class “C” Texas Driver’s License.
•TCEQ Class "C" Water Distribution Operator License within 24 months of hire or TCEQ Class “II” Wastewater Collection Operator License with 24 months of hire depending on area of assignment.
•Ability to report to work on time, maintain a good attendance record, and work all designated work schedules.
PREFERRED QUALIFICATION
•TCEQ Class "III" Wastewater Collection Operator License.
JOB DIMENSIONS
•Basic knowledge of Fire Hydrants and how they are operated and maintained.
•Knowledge of principles, practices, methods, and materials used in utility maintenance and/or construction.
•Knowledge and ability to interpret and apply all applicable local ordinances, codes and regulations related to construction within the right-of-way.
•Knowledge of safe work and vehicle operation practices and procedures.
•Skill in operating a personal computer and utilizing job related software, systems and specialty equipment.
•Skill in planning and coordinating work assignments.
•Ability to read and interpret utility maps, including GIS and block maps.
•Ability to perform basic mathematical calculations.
•Ability to compile, organize, and maintain accurate and complete records and files.
•Ability to establish and maintain effective working relationships with internal and external customers, contractors, and governmental agencies.
•Ability to communicate effectively, verbally and in writing.
PHYSICAL DEMANDS AND WORKING CONDITIONS
Physical requirements include lifting/carrying up to 50 pounds occasionally. Subject to standing, sitting, walking, climbing, bending, crawling, squatting, kneeling and working in cramped and strained positions for long periods of time to perform job scope. Requires visual acuity, speech and hearing.
Working conditions are inside and outside with exposure to inclement weather; wastewater; mechanical, electrical, chemical and confined space hazards; offensive fumes; excessive noise; heavy traffic; deep excavations; and animals, snakes and poisonous insects. Operates a company vehicle on a daily basis.
Depending on area of assignment, may be required to work hours other than regular schedule such as days, nights, weekends, holidays and rotating shifts.
San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers.
From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following:- Competitive, market-based salaries
- Performance-based incentives
- Medical benefits
- Dental benefits
- Life insurance
- Prescription drug program
- Vision care plan
- Two retirement plans
- Deferred compensation plans (457 plan)
- Disability income
- Paid leave (vacation, sick, personal)
- Education assistance program
- Employee assistance program
- Flexible, tax-deferred health and dependent care spending accounts
- Wellness programs
- On-Site Fitness Facilities
- Community service opportunities
Closing Date/Time: 4/19/2026 11:59 PM Central -
ABOUT THE COMPANY
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San Antonio Water System
Show moreThe San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. SAWS serves 2 million people in Bexar County as well as parts of Medina and Atascosa counties. The population includes more than 511,300 water customers and 457,600 wastewater customers. SAWS actively seeks out public participation in its operations and planning, while SAWS volunteers strive to help their neighbors in need.
As an industry leader in conservation and water and wastewater management, SAWS provides sustainable, affordable water services. To deliver responsible water services, our investment in our employees – one of our greatest assets – ranks as a top priority.
San Antonio Water System's Board of Trustees has adopted mission, vision and values statements that serve as a foundation to move the utility forward through 2050 and reinforce San Antonio's much-deserved reputation as Waterful.
Our Mission: Sustainable, Affordable Water Services / Our Vision: To be leaders in delivering responsible water services for life. / Our Values: Excellence, Integrity, Respect and Safety.
SAWS is a values-based organization that believes in diversity in all aspects of our business. At SAWS, we attract and retain the finest individuals whose diverse talents drive innovation. We recognize that differences in race, ethnicity, religion, gender, gender identity, sexual orientation, nationality, physical ability or any characteristic protected by law, enrich and empower our work environment. We respectfully infuse diversity in our daily work lives with the knowledge that people from a variety of backgrounds and life experiences make connections that make SAWS a success.
SAWS is committed to providing our employees with a healthy, safe, and rewarding work environment where all employees have an equal opportunity for professional and personal growth. SAWS employees go beyond what is expected – developing remarkable, award-winning programs in conservation, water resources, watershed protection and wastewater treatment.
Why Choose a Career at SAWS?
For Your Work-Life Balance: SAWS is proud to invest in its employees by offering a variety of paid time off to help meet the work-life balance goals of you and your family.
For Your Professional Growth: Professional growth is key to both our employees’ success as well as SAWS’. That’s why SAWS offers a number of professional development opportunities that achieve both personal and company goals.
For Your Future: Achieving your personal financial goals is an important part of your life. SAWS makes it easy for employees to save for retirement by providing several retirement plan options.
For Your Health: SAWS offers a range of health, dental and vision benefits, and Wellness Programs to help meet each employee’s needs.
For your Protection: SAWS offers life insurance and disability coverage to meet the need for protection against life’s unexpected events.
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