Ticket Ambassador Lead - Marin County Fair

MARIN COUNTY, CA
San Rafael, California United States  View Map
Posted: Apr 08, 2026
  • Salary: $30.62 Hourly USD Hourly
  • Salary Top:30
  • Full Time
  • Clerical and Administrative Support
  • Political or Public Affairs
  • Job Description

    ABOUT US

    The award-winning Marin County Fair is the County’s premier community event with over 120,000 attendees annually. Held annually over the 4th of July holiday, fairgoers enjoy five days of art, rides, concerts, fair food delights, shopping and so much more.

    ABOUT THE POSITION

    The Department of Cultural Services seeks Ticket Ambassador Leads to work at the upcoming Marin County Fair July 1st - 5th, 2026. There are multiple temporary contingent positions for the 2026 Marin County fair.

    Ticket Ambassador Lead:
    Manages admission gates team and guest support services. Supervisory experience that demonstrates the ability to manage a team is required. The Lead will work at the three public entrances, will oversee the Guest/Ticket Ambassadors, communicate with Security Staff at bag check and help troubleshoot ticketing issues. The Lead will be responsible form an aging, training, and supporting gate staff; managing staff breaks; and ensuring accurate time sheets. Ideal candidates are technically savvy, have excellent customer service skills and can effectively communicate with Marin Center Staff, Security Staff, and the public to provide assistance and information.

    ABOUT YOU

    As the Ticket Ambassador Lead for the 2026 County of Marin Fair, you will be the face of our guest experience, ensuring every visitor feels welcomed from the moment they arrive. We are looking for a service-oriented leader who excels in fast-paced environments and takes pride in delivering exceptional, professional customer support. In this role, you will be responsible for over seeing smooth operations using our point-of-sale (POS) systems. The candidates will be both technical savvy and able to handle financial transactions with speed and accuracy.

    If you are a clear communicator who stays calm under pressure, excels at fostering positive professional relationships, and enjoys taking the lead to ensure a seamless event, we want to hear from you.
    KNOWLEDGE OF
    • Accounting procedures and office practices related to a computerized theater box office.
    • Processing and recording of financial records and transactions.
    • Mathematics, including decimals, percentages, and elementary statistical methods and techniques.
    • Familiarity with Microsoft Office suite.
    ABILITY TO
    • Handle large sums of money utilizing prescribed cash management controls.
    • Operate a variety of modern office equipment, including computer terminals.
    • Prepare simple financial compilation reports and statements.
    • Maintain accurate financial, facility, event and operational files and records.
    • Understand accounting records, reconcile statements and find and reconcile errors.
    • Read and interpret data processing input and output documents.
    • Make computations and tabulations efficiently and accurately.
    • Read, understand, and follow written and oral instructions.
    • Establish priorities and organize work.
    • Establish and maintain effective working relationships with those contacted during the performance of duties.
    • Communicate effectively both verbally and in writing and work in a standard office environment.
    MINIMUM QUALIFICATIONS
    Two years experience handling large sums of money in a box office environment for a convention or performing arts center, auditorium, theater, arena or stadium, which demonstrates possession of the required knowledge and abilities. Event ticket selling experience on a computerized ticket system is highly desirable.

    SPECIAL REQUIREMENTS

    Work schedules include weekends and evenings at Marin Center facilities.?
    • Must be available to work all 5 days of the County Fair:?July 1-5th, 2026.
    • Must be able to stand and walk for six (6) hour shifts.


    PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

    COUNTY OF MARIN BENEFITS: GENERAL
    Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .

    Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

    Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

    Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

    IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

    Retiree Medical : The County provides access to group health plan coverage to eligible retirees.

    For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

    *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.

    Closing Date/Time: Continuous
  • ABOUT THE COMPANY

    • County of Marin
    • County of Marin

    The County of Marin is a vibrant and thriving organization comprised of 23 agencies and departments with a workforce of approximately 2,400 employees. The County’s array of public safety, community development, public works, health and human services, community services and administrative services is governed by the Board of Supervisors, which is made up of an elected representative from each of the five voting districts in this county.

    This diverse organization strives to uphold a set of core values at work: respect, trust, integrity, diversity, equality, excellence, accountability, innovation, and collaboration. These values keep the organization and its individuals healthy, resulting in successful and sustainable quality service delivery. In addition, the County is committed to being a well-managed organization that relies on the talents of its workforce to succeed.

    OUR MISSION AS A COUNTY:

    To provide excellent services that support healthy, safe and sustainable communities; preserve Marin’s unique environmental heritage; and encourage meaningful participation in the governance of the County by all.

     When you’re employed in local government the effects of your work are visible all around you. Your work is an integral part of the day-to-day lives of Marin County residents and visitors. From the roads we drive on, to the parks and libraries we visit, to the services we rely on to keep us healthy and safe, County employees contribute directly to the sustained well-being of Marin County’s communities.

     We are motivated to preserve the importance of Equity, Economy, Environment and Education that make our County unique. With over 3000 employees, volunteers and interns across 22 departments, we are a part of the communities we serve. We work with our core values in mind: Integrity, Respect, Diversity, Innovation, Collaboration, and Excellence. These values are not only part of our organization’s strategic initiatives and goals[PDF], but they are what unify us in our work across a variety of perspectives and skillsets.

     

     

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