Supervising Clerk II

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.

Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires will only be accepted on-line.

DESCRIPTION

T HE POSITION:

The Supervising Clerk specification describes three levels of supervisory clerical classes and identifies the range of responsibility and the type of assignment which distinguishes each level within the series. The basic function of positions in the Supervising Clerk series is to plan, assign, evaluate and supervise the work and operations of a clerical staff consisting of at least two or more full time subordinate employees; to provide training and instruction and make decisions on difficult or sensitive clerical problems; and to accomplish all related procedural and clerical duties and responsibilities in their assigned areas through subordinate employees; and to do related duties as required.

For more information about the job classification, visit: Supervising Clerk II (#1139) .

THE VACANCIES:

We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. There are immediate vacancies in the Alameda County Sheriff's Office, Probation Department and the Social Services Agency.

THE IDEAL CANDIDATE:

In addition to meeting the announced minimum qualifications below, ideal candidates will also possess the following attributes:

• Exceptional communication skills, both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts;

• Effective strategies and methods to train staff;

• Excellent interpersonal skills;

• Lead by example;

• Experience preparing work schedules for multi-function units;

• Familiarity with general accounting processes;

• Establishing work priorities and the ability to adjust as needed;

• Knowledge and ability to foster team cohesiveness ;

• Proficiency in Microsoft Suite, such as Word, Excel, PowerPoint, Outlook; and

• Good independent judgement and problem-solving skills and abilities.

MINIMUM QUALIFICATIONS

Either Pattern I

The equivalent of one year of full-time experience in the class of Supervising Clerk I or an equivalent or higher level clerical supervisory class in the Alameda County classified service (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts), or two years as a Lead Clerk in the Alameda County classified service.

Completion of the Alameda County Management Academy “Management & Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience.

Or Pattern II

The equivalent of two years of full-time clerical experience in a supervisory capacity in a position equivalent to the County's class of Supervising Clerk I.

NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• County policies and procedures.
• Modern office organization, practices, and equipment.
• Business correspondence and record keeping systems.
• Principles of modern office management.
• Training methods and techniques.
• Appropriate English grammar, vocabulary, spelling and punctuation.
• Word processing programs.
• Information systems and computers.

Abilities:

• Written communication.
• Oral communication.
• Decision making.
• Leadership.
• Planning and organization.
• Management control.
• Budget analysis.
• Interpersonal sensitivity.
• Flexibility.
• Adaptation to stress.
• Use various data bases.
• Understand, implement and train staff on County policies and procedures.

Alternate Range Criteria

l. Supervisors of clerical units, the majority of whose subordinates are in a class having a salary range equal to or below that of the class of Clerk II, do not receive the alternate range.

2. Supervisors of clerical units, the majority of whose subordinates are in classes having a salary range above that of the class of Clerk II, are eligible for assignment to the higher applicable salary step and shall be entitled to additional compensation.

NOTE: In positions where such persons meet the "alternate range" criteria as defined in the class specification, (#2) additional compensation may be provided for, pursuant to provisions of the Alameda County Salary Ordinance.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
A review of applicants' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. A written component that will be weighted as qualifying only (pass/fail). Only candidates who pass the written examination will be invited to the oral interview process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components .

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

TENTATIVE RECRUITMENT PLAN:

Deadline for Filing:

5:00:00 PM Wednesday, April 22, 2026

Review of Minimum Qualifications:

Wednesday, May 6, 2026

Virtual Written Examination:

May 27, 2026 -June 9, 2026

Virtual Civil Service Recorded Oral Examination:
Virtual Civil Service Exam Rated:

Closing Date/Time: 4/22/2026 5:00:00 PM

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• County of Alameda

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