Performance Analyst

Summary

We’re excited to employ a Performance Analyst to join our dynamic Strategy and Performance Section and help power the future of King County’s Solid Waste Division (SWD)!

As we build a performance-driven culture from the ground up, you’ll play a key role in shaping how we use data to make smarter decisions and deliver better outcomes. You’ll define meaningful performance metrics, create visual management tools, and collaborate with front-line teams to uncover challenges and drive targeted improvements.

Because SWD’s performance system is still emerging, this role offers the rare chance to design core processes, introduce new tools, and help the organization align on what great performance really looks like. With projects ranging from boosting recycling at transfer stations to improving landfill gas systems to advancing equity in service delivery, you’ll partner across the division on work that truly matters. You’ll also work closely with senior leaders in a 450-person organization and make an impact on the region’s solid waste and recycling future.

We are filling one Career Service position. The classification of this position is Project/Program Manager III.

About this Role:

This position follows a hybrid work model, blending remote and in-person work. The primary focus of this position is to strengthen how the division uses performance metrics to understand project and program delivery and support more informed, strategic decisions. You’ll work with staff across the division to help managers and teams who are new to performance concepts learn how to use metrics to understand their work, identify issues, and improve results as a matter of routine practice. Your ability to connect with people and earn their trust will be essential to achieving common goals and outcomes. The role calls for someone who can set up efficient ways to collect and manage performance data, create clear and useful Microsoft Power BI dashboards, and help others feel confident in interpreting and discussing performance insights. This position will be critical in building a culture around using information to drive action and quality improvement.

About the Team:

A core theme of the Strategy and Performance Section in SWD is: We distill complexity into clarity. As strategic partners, we pair curiosity with analytical rigor, translating complex information into clear, compelling insights that unlock understanding and enable meaningful action. The Strategy Team develops significant plans for the division, laying out the pathway for King County’s solid waste system over the next several years to decades. The Performance Team, which this position is part of, is working to create systems to gather and visualize data so we can fully understand how our business is performing. This position is vital to developing objectives and targets we strive for and supporting other sections on using information daily, weekly, and monthly to make real progress towards our desired outcomes.

Commitment to Equity, Racial, and Social Justice:

King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. In this Performance Analyst position, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity .

Apply now for a rewarding career at the Solid Waste Division of the King County Department of Natural Resources & Parks. Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities.

Job Duties

What You Will De Doing:

• Help develop and maintain a division-wide performance system to support data-informed decision-making and enhance organizational performance management.
• Serve as a technical expert in managing and training others on use of dashboards to identify performance trends, celebrate successes, and discuss opportunities for further action
• Lead strategic special projects and system improvements in regards to performance management.
• Partner with staff to ensure data is collected, managed, and used in consistent and credible ways.
• Utilize Microsoft Power BI and MS Excel, SharePoint, PowerApps on a frequent basis.

Experience, Qualifications, Knowledge, Skills

Qualifications You Bring:

• Knowledge of and skill in developing and maintaining performance management systems that includes:
  • identifying key measures,
  • effectively visualizing measures,
  • developing systems for discussing measures,
  • working collaboratively with other sections/units, etc.
• Excellent skills using MS Excel and Microsoft Power BI (or a similar business intelligence tool) to analyze and visualize data (NOTE: You may be evaluated in these systems.)
• Knowledge and demonstrated experience in implementing process and system improvements
• Strong oral and written communications skills, including ability to communicate technical information to non-technical audiences and elected officials

Competencies You Bring:

• Tech Savvy - Anticipating and adopting innovations in business- building digital and technology applications.
• Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

It Would be Great if You Also Bring:

• Experience in database design working with data warehouses, or repositories of organizational data, and making the data available and usable for analysis
• Expertise in ETL (Extract, Transform, Load) processes
• Strong data analytics skills

Supplemental Information

Working Conditions:

• Work Location: The Strategy and Performance Section works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

• Work Schedule: This full-time position works a 40-hour work week; Mon - Fri, core hours from 8:00 a.m. to 5:00 p.m. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible.
• Union Representation: This position is represented by Teamsters 117 Professional and Technical.

Application and Selection Process: We welcome applications from all qualified applicants. We value diversity, diverse perspectives, and life experience and encourage people of all backgrounds to apply.

Application materials will be screened for clarity, completeness, and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in a skills test and one or more panel interviews.

To apply, submit the required Complete Application, Resume, and Cover Letter.

Note: Additional documents won't be considered during minimum qualification screening.

For more information regarding this recruitment, please contact Jemima McMahon at jemima.mcmahon@kingcounty.gov .

Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12paid holidays each year plus twopersonal holidays
• Generous vacation and paid sick leave
• Paid parental,family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Closing Date/Time: 5/5/2026 11:59 PM Pacific

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• King County Water and Land Resources Division

• 206-477-4800

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