Management Analyst III

POSITION OVERVIEW

Applications accepted from: All Persons Interested

Service Line/Section: Utility Billing/Business Support Services
Reporting Location: 4200 Leeland
Workdays & Hours: Monday - Friday / 8:00am - 5:00pm*
* Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTION

• Conduct regular audits of utility bills, payments, adjustments, and account transactions to ensure accuracy and compliance
  with established policies and regulations.
• Review and verify billing data for completeness, accuracy, and consistency across multiple systems.
• Identify billing discrepancies, errors, or irregularities and coordinate with departments to investigate and resolve findings.
• Monitor compliance with internal controls, billing procedures, and financial policies.
• Prepare detailed audit reports summarizing findings, root causes, and recommended corrective actions.
• Track and report key audit metrics, trends, and recurring issues to management for follow-up.
• Collaborate with Finance, Customer Service, and Field Operations to correct billing issues and improve audit readiness.
• Support development and maintenance of audit checklists, procedures, and documentation standards.
• Participate in internal or external compliance reviews and provide supporting documentation as needed.
• Assist in process improvement initiatives to strengthen billing accuracy and reduce audit exceptions.
• Provide feedback and training to staff on audit findings, billing compliance, and best practices.
• Perform special audits and projects as assigned to address high-risk areas or new business processes
• May perform other departmental programs as assigned

WORKING CONDITIONS
A portion of these duties will involve the ability to be detailed, speak and write effectively; otherwise, regular office atmosphere with occasional periods of stooping, bending, and lifting up 20 pounds.

This is a Houston Public Works position at the Tier III Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS
Requires a Bachelor's degree in Public Administration, Business Administration, Finance or a field directly related to the job.

EXPERIENCE REQUIREMENTS
Four years of professional experience in accounting, budget analysis, finance, public administration or a field directly related to the job are required.

Substitutions
Experience cannot be substituted for the Bachelor’s degree requirement.
A Master’s degree in a field directly related to the job may substitute for two years of the above experience requirement.

LICENSE REQUIREMENTS
None

PREFERENCES

Preference will be given to those with strong analytical, critical thinking, and problem-solving skills. The ideal candidate will have a solid understanding of financial, billing, and auditing principles, along with advanced proficiency in Microsoft Office Suite (especially Excel for data analysis and reporting)

• INFOR and Advanced MS Office Suite
  
• Billing and transaction audits
  
• Financial data analysis
  
• Procedure and policy development
  
• Cross-department coordination
  

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None
However, the department may administer skills assessment test.

SAFETY IMPACT POSITION : No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Pay Grade 21

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.
Applications must be submitted online at: www.houstontx.gov .

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm
or call 832-393-6120.

If you need special services or accommodations, call 832-393-6120. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE - Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 5/24/2026 2:00 PM Central

• 

• Houston Airport System

• 2812331839

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