HEALTH PROGRAM MANAGER II - EQUITY & CULTURAL CARE OFFICER - EMERGENCY APPOINTMENT (HOMELESSNESS)

Position/Program Information

Type of Recruitment

Open Competitive - Emergency

Filing Dates

Applications will be accepted from Wednesday, May 13, 2026 at 8:00 a.m. (PT) until Monday, May 18, 2026, 5:00 p.m. (PT). All applications must be received before 5:00 p.m. (PT) on Monday, May 18, 2026, to be accepted.

Exam Number

HH4542A-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Homeless Services and Housing (HSH) seeks to fill an emergency Health Program Manager II vacancy with an excellent candidate who will serve as HSH’s Equity and Cultural Care Officer (ECCO). The ECCO will provide executive leadership for Anti-Racism, Diversity, and Inclusion (EDIA) initiatives, embedding equity into organizational strategy, decision-making, and performance outcomes. This role will partner across the organization and with community stakeholders to advance evidence-based, measurable equity improvements while fostering a culture of collaboration and engagement with internal and external stakeholders. The ECCO will translate community-led designs into a responsive and accountable public system, embedding cultural sensitivity, equitable education, and inclusive practices across operations. Through evidence-based frameworks, accountability measures, and robust community engagement, the ECCO will drive continuous improvement aligned with HSH’s core values of equity, transparency, and collaboration.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Health Program Manager II.

Essential Job Functions

• Leads the planning, implementation, and evaluation of equity, engagement, diversity, inclusion, and anti-racism initiatives at the enterprise level.
• Partners with executives to embed equity and engagement into strategy, performance management, decision-making, and operations, reinforcing accountability across departments.
• Develops and executes system-wide strategies and work plans, ensuring alignment with departmental priorities, funding requirements, and regulatory guidelines.
• Integrates equity strategy into multi-year budgeting, funding allocations, performance-based contracting, capital planning, program inventory, and fiscal tracking; identifies resource needs and funding opportunities.
• Leads equity assessment and reporting in collaboration with data, analytics, and evaluation teams to identify disparities, conduct policy impact reviews, and guide evidence-based, community-informed interventions.
• Develops reporting mechanisms, real-time dashboards, and public-facing tools that integrate quantitative metrics with qualitative lived-experience data, including surveys and targeted data collection for vulnerable populations.
• Establishes monitoring processes, enabling real-time course correction, and refinement of strategies to achieve EDIA objectives.
• Advises leadership and governing boards on risk exposure related to civil rights compliance, disparate impact, and equity performance gaps.
• Leads equity-centered workforce engagement and development to strengthen engagement, belonging, retention, and alignment with HSH’s mission.
• Implements staff engagement, recognition, and educational initiatives addressing equity, diversity, anti-racism, systemic inequities, disabilities, and historical trauma.
• Supervises and directs staff and consultants, providing guidance, training, and technical assistance on equity-focused practices, cultural competency, and program implementation.
• Coordinates stakeholder engagement efforts, including collaboration with community-based organizations, public agencies, and impacted populations to inform program design and service delivery.
• Develops and implements policies, procedures, and program guidelines to ensure compliance with applicable laws, regulations, and funding requirements, while advancing equitable practices.
• Prepares reports, presentations, and briefings for leadership, governing bodies, and external stakeholders, translating program data and outcomes into actionable recommendations.
• Monitors program performance and resource utilization, identifying areas for improvement and implementing strategies to enhance effectiveness, efficiency, and equitable service delivery.
• Conducts legal and institutional risk assessments to evaluate disparate impact exposure, compliance vulnerabilities, and risks affecting workforce practices, client care, funding structures, and community trust.
• Implements mitigation strategies to reduce liability, prevent inequities, strengthen defensibility of equity-centered programs, and reinforce accountability through proactive risk management.
• Leads equity communications and reporting in partnership with communications and public relations teams, implementing messaging strategies, coordinating community engagement, and ensuring transparency of goals and progress.

Requirements

Requirements to Qualify

Option I: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function of the department - AND - Three (3) years of experience** at the level of*** the Los Angeles County class of Health Program Manager I****.

Option II: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function of the department - AND - Five (5) years of experience** at the level of*** the Los Angeles County class of Health Program Analyst III*****, which must have included supervising analyst staff.

**A Master's degree* in a discipline related to the core business function of the department will be accepted for one (1) year of the required experience.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

Special Requirement Information

*To receive credit for your education, include a copy of your official diploma, official transcript, or letter/certificate from an accredited institution within seven (7) calendar days of the end of the filing period. Please submit documentation to EStranger@hr.lacounty.gov and indicate your name, the exam name, and the exam number. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit:
https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pd

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

***You may still qualify even if your job title isn’t exactly the same as the ones listed. What matters is that your experience is at a similar level - meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.

****Experience at the level of the Los Angeles County class of Health Program Manager I is defined as having immediate charge of a medium-sized public health program or comparably-sized segment of a large public health program within the Department of Public Health.

*****Experience at the level of the Los Angeles County class of Health Program Analyst III is defined as supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program; or overseeing a small Countywide health program.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class
II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Desirable Qualifications

• Experience working for a public homelessness services agency providing direct field-based services, such as LAHSA, within the last 6 months.
  
• Experience leading or significantly contributing to organization-wide strategic planning and governance efforts, including advising executive leadership on program priorities, risks, and operational decision-making.
• Experience developing and implementing performance measurement systems, including tracking outcomes, analyzing data, and using findings to inform program improvements, with an emphasis on equity or reducing disparities.
• Experience developing or overseeing policies and compliance processes, assessing organizational risk, and communicating program information to stakeholders, including the public, governing bodies, or community partners.

Additional Information

Exam Content

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Application and Filing Information

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add EStranger@hr.lacounty.gov , as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Social Security Number
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

Computer and Internet Access at Public Libraries

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name: Emily Stranger

Department Contact Email: EStranger@hr.lacounty.gov

Teletype Phone: (800) 735-2929

For detailed information, please click here

Closing Date/Time: 5/18/2026 5:00 PM Pacific

• 

• Los Angeles County

• (800) 970-5478

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