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Summary
Description of Job Duties/Responsibilities Provide Tier 2 Incident Management and as Directed Dispatch support to the Network Operations Center (NOC), covering buildings in the WMA.
Support an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
Perform necessary maintenance of network hardware and software to support network availability.
Proactively identify risks in the network and develop a plan to mitigate them.
Required Qualifications:
Advanced networking qualifications including MPLS, BGP, OSPF, LAMBDA. LAN/MAN/WAN/Optical specialization. Utilization of common ticket systems (Remedy, ServiceNow) and common network management tools (HPOV, HPNA, Solarwinds, MNS, Netcool, etc).
Hands on troubleshooting and fault isolation of IT business systems.
Strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, LDP. Desired Qualifications
Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP -
Job Description
Description of Job Duties/Responsibilities Provide Tier 2 Incident Management and as Directed Dispatch support to the Network Operations Center (NOC), covering buildings in the WMA.
Support an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.
Perform necessary maintenance of network hardware and software to support network availability.
Proactively identify risks in the network and develop a plan to mitigate them.
Required Qualifications:
Advanced networking qualifications including MPLS, BGP, OSPF, LAMBDA. LAN/MAN/WAN/Optical specialization. Utilization of common ticket systems (Remedy, ServiceNow) and common network management tools (HPOV, HPNA, Solarwinds, MNS, Netcool, etc).
Hands on troubleshooting and fault isolation of IT business systems.
Strong understanding of the OSI model and configuration of routing protocols such as EIGRP, OSPF, MPLS, BGP, LDP. Desired Qualifications
Cisco CCNA, CCNP, CCIE, Juniper JNCIA, JNCIS, or JNCIE, ITIL Foundations, and/or CISSP -
ABOUT THE COMPANY
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