Solutions Engineer (Navy and USMC East)

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.**\*\****\*Preferred location: Charleston, SC, but open to candidates who reside in Virginia, Washington DC or Maryland \*\*\** The Senior Solutions Engineer (SE) is a technical role that is part of a highly technical sales team, which supports sales and promotes customer satisfaction. Primarily providing pre-sales technical support for the implementation of products/applications/solutions. This includes presentations, product demonstrations, assessment of potential application of F5 solutions, and the development of account plans. Primary Responsibilities:Act as a trusted advisor providing technical expertise through Sales presentations, Solution designs, Solution demonstrations, and Proof of ConceptsProvide solution designs and systems engineering configurationsDevelop and Maintain a high level of technical knowledge of F5 product set, the relevant industry, and Sales aptitudeDesign differentiating solutions and articulate technical and business value of F5 Solutions against competitors.Design technical solutions that can solve customer business problems or create a new service offeringParticipate in the development and support of content (presentations, WP's, use cases...) for customers and partnersMaintain knowledge of competitive landscape and share with peer groupFoster a collaborative, team-based environment, sharing best practices and success and building lasting relationshipsEffectively negotiate and pursue conflict resolutionOwn or assist on Change Request (CR) and Customer Special Request (CSR) cases on behalf of customerResponsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.Perform other related duties as assignedCustomer support activities include:Can articulate the F5 Sales Strategy, Messaging, and positioning F5 value proposition for customer business objectivesDevelop and maintain trusted advisor relationships with customer technology staff and managementConsistently provide world-class customer service during pre-sales and post-sales activitiesCan deliver sales pitch/whiteboards at CxO level through to detailed technical staffActively use Salesforce.com for each opportunity and named accountPartner with the sales team to develop and manage Technical Account Plans and/or Territory Account PlansUnderstand and effectively utilize F5 organizational resourcesActively utilize SE tools: CSR, Salesforce, Aha!, Sharepoint, and othersIdentify and qualify technical opportunitiesInfluence Sales strategyDetermine viability of opportunity and map out account political structureChannel support activities include:Support F5 channel partner sales initiativesProvide channel partners sustainable training on F5 solutions and competitive differentiationProvide channel partners technical expertise and oversight as requiredProactively provide consultative supportWork in collaboration with Channel and Sales management to establish channel partners and to qualify partner's ability to sell F5 solutionsPost-sales activities include:Understand and follow the escalation processPartner with the F5 Technical Support and customers/partners to resolve issuesKnowledge, Skills and Abilities:Expert written and oral communication skillsExpert presentation skillsExperience with MS office suite or WorksSystem administrator skills with UNIX, Microsoft or application knowledgeNetwork design backgroundDemonstrate expert knowledge of:Industry and F5 Networks-targeted technologiesIndustry trends and cyclesWindows Server Applications and OSPresales experience working with the DOD preferredActive Top Secret Security Clearance RequiredDemonstrate proficiency in:Configuration and troubleshooting of servers,Active DirectoryDomain designCIFS/SMB. DFS and FRS experience are a plus.Unix: Solaris, Linux, BSD, Irix, AIX, HP/UX are a plus, with expertise in at least one of the two operating systems.AI concepts and technologyQualifications:8+ years of related industry experience4+ years pre-sales experienceBS/BA or equivalent work experiencePhysical Demands and Work Environment:Duties are performed in a normal office environment while sitting at a desk or computer table.Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.Duties will require being on call periodically and working outside regular hours (evenings and weekends).Duties may require out-of-town travel up to 50 - 80% of the time.Candidate must reside in South Carolina, Virginia, Maryland or Washington DC LI-TG1The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.The annual base pay for this position is: $129,900.00 - $194,900.00*F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.**You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link:**. F5 reserves the right to change or terminate any benefit plan without notice.***Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or** **@myworkday.com)****.****Equal Employment Opportunity**It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.**Remote**: Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed.#J-18808-Ljbffr

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.**\*\****\*Preferred location: Charleston, SC, but open to candidates who reside in Virginia, Washington DC or Maryland \*\*\** The Senior Solutions Engineer (SE) is a technical role that is part of a highly technical sales team, which supports sales and promotes customer satisfaction. Primarily providing pre-sales technical support for the implementation of products/applications/solutions. This includes presentations, product demonstrations, assessment of potential application of F5 solutions, and the development of account plans. Primary Responsibilities:Act as a trusted advisor providing technical expertise through Sales presentations, Solution designs, Solution demonstrations, and Proof of ConceptsProvide solution designs and systems engineering configurationsDevelop and Maintain a high level of technical knowledge of F5 product set, the relevant industry, and Sales aptitudeDesign differentiating solutions and articulate technical and business value of F5 Solutions against competitors.Design technical solutions that can solve customer business problems or create a new service offeringParticipate in the development and support of content (presentations, WP's, use cases...) for customers and partnersMaintain knowledge of competitive landscape and share with peer groupFoster a collaborative, team-based environment, sharing best practices and success and building lasting relationshipsEffectively negotiate and pursue conflict resolutionOwn or assist on Change Request (CR) and Customer Special Request (CSR) cases on behalf of customerResponsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.Perform other related duties as assignedCustomer support activities include:Can articulate the F5 Sales Strategy, Messaging, and positioning F5 value proposition for customer business objectivesDevelop and maintain trusted advisor relationships with customer technology staff and managementConsistently provide world-class customer service during pre-sales and post-sales activitiesCan deliver sales pitch/whiteboards at CxO level through to detailed technical staffActively use Salesforce.com for each opportunity and named accountPartner with the sales team to develop and manage Technical Account Plans and/or Territory Account PlansUnderstand and effectively utilize F5 organizational resourcesActively utilize SE tools: CSR, Salesforce, Aha!, Sharepoint, and othersIdentify and qualify technical opportunitiesInfluence Sales strategyDetermine viability of opportunity and map out account political structureChannel support activities include:Support F5 channel partner sales initiativesProvide channel partners sustainable training on F5 solutions and competitive differentiationProvide channel partners technical expertise and oversight as requiredProactively provide consultative supportWork in collaboration with Channel and Sales management to establish channel partners and to qualify partner's ability to sell F5 solutionsPost-sales activities include:Understand and follow the escalation processPartner with the F5 Technical Support and customers/partners to resolve issuesKnowledge, Skills and Abilities:Expert written and oral communication skillsExpert presentation skillsExperience with MS office suite or WorksSystem administrator skills with UNIX, Microsoft or application knowledgeNetwork design backgroundDemonstrate expert knowledge of:Industry and F5 Networks-targeted technologiesIndustry trends and cyclesWindows Server Applications and OSPresales experience working with the DOD preferredActive Top Secret Security Clearance RequiredDemonstrate proficiency in:Configuration and troubleshooting of servers,Active DirectoryDomain designCIFS/SMB. DFS and FRS experience are a plus.Unix: Solaris, Linux, BSD, Irix, AIX, HP/UX are a plus, with expertise in at least one of the two operating systems.AI concepts and technologyQualifications:8+ years of related industry experience4+ years pre-sales experienceBS/BA or equivalent work experiencePhysical Demands and Work Environment:Duties are performed in a normal office environment while sitting at a desk or computer table.Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.Duties will require being on call periodically and working outside regular hours (evenings and weekends).Duties may require out-of-town travel up to 50 - 80% of the time.Candidate must reside in South Carolina, Virginia, Maryland or Washington DC LI-TG1The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.The annual base pay for this position is: $129,900.00 - $194,900.00*F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.**You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link:**. F5 reserves the right to change or terminate any benefit plan without notice.***Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or** **@myworkday.com)****.****Equal Employment Opportunity**It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.**Remote**: Primarily work from designated home location but can come into an F5 office to work or travel to an offsite location as needed.#J-18808-Ljbffr

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