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Summary
Work with customers to arrange transportation using computerized route scheduling software. Serve as back-up driver and maintain on-call status as directed. Monitor, review, and resolve trip alerts in real-time, including no-show alerts and take appropriate action according to procedures. Assist drivers, as needed, in finding destinations and using communication devices (i.e. two-way radios, mobile data terminals, and cell phones) according to department policies and safety protocols. Complete check-in/out procedures including fare and manifest reconciliation with driver to ensure proper documentation is complete and accurate. Maintain proper money handling in conjunction with fiscal procedures. Assist, as needed, with immediate accident and/or emergency communication with appropriate local officials. Maintain effective communication with clients and referral agencies; providing information about agency programs and services. Remain current on Federal, State and Local resources and reg...Dispatcher, Dispatch, Transportation, Driver -
Job Description
Work with customers to arrange transportation using computerized route scheduling software. Serve as back-up driver and maintain on-call status as directed. Monitor, review, and resolve trip alerts in real-time, including no-show alerts and take appropriate action according to procedures. Assist drivers, as needed, in finding destinations and using communication devices (i.e. two-way radios, mobile data terminals, and cell phones) according to department policies and safety protocols. Complete check-in/out procedures including fare and manifest reconciliation with driver to ensure proper documentation is complete and accurate. Maintain proper money handling in conjunction with fiscal procedures. Assist, as needed, with immediate accident and/or emergency communication with appropriate local officials. Maintain effective communication with clients and referral agencies; providing information about agency programs and services. Remain current on Federal, State and Local resources and reg...Dispatcher, Dispatch, Transportation, Driver -
ABOUT THE COMPANY
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