911 Comms Dispatcher Pool

Grady Health System
Atlanta, Georgia 30349 United States  View Map
Posted: Jun 15, 2026
  • Full Time
  • Dispatch and Telecommunications
  • Fire and EMS
  • Summary

    Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady!

    SUMMARY

    Coordinate with the Communications Supervisor on a daily basis to ensure all assignments are completed. Demonstrate complete knowledge of the communication center operations to include receiving, processing, and dispatching requests for emergency medical service within the Grady EMS. Ensure all on-line vehicles and equipment are in an acceptable state of readiness at all times. Will be held accountable for exemplifying excellent service behavior and timely responsiveness to co-workers, patients, clients, physicians, and vendors.

    QUALIFICATIONS

    * High school diploma/GED required

    * One (1) year experience in a high performance EMS 911 Communications Call Center.

    or

    Less than one (1) year in a high performance EMS 911 Communications Call Center with Emergency Medical Dispatcher (EMD) Certification.

    * Prior use of computer aided dispatch programs preferred. Experience with Tri-Tech, VisiCad system desired.

    * Emergency Telecommunicator Certification (ETC) and/or International Academy of Emergency Dispatcher (IAED) Certification preferred.

    * BLS Certification required within 30 days of hire.

    EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.

  • Job Description

    Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady!

    SUMMARY

    Coordinate with the Communications Supervisor on a daily basis to ensure all assignments are completed. Demonstrate complete knowledge of the communication center operations to include receiving, processing, and dispatching requests for emergency medical service within the Grady EMS. Ensure all on-line vehicles and equipment are in an acceptable state of readiness at all times. Will be held accountable for exemplifying excellent service behavior and timely responsiveness to co-workers, patients, clients, physicians, and vendors.

    QUALIFICATIONS

    * High school diploma/GED required

    * One (1) year experience in a high performance EMS 911 Communications Call Center.

    or

    Less than one (1) year in a high performance EMS 911 Communications Call Center with Emergency Medical Dispatcher (EMD) Certification.

    * Prior use of computer aided dispatch programs preferred. Experience with Tri-Tech, VisiCad system desired.

    * Emergency Telecommunicator Certification (ETC) and/or International Academy of Emergency Dispatcher (IAED) Certification preferred.

    * BLS Certification required within 30 days of hire.

    EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.

  • ABOUT THE COMPANY

    • Government Careers
    • Government Careers

    Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.

    Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

    Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

    Show more

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