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Job Description
Department/Division: Fire/Fire Prevention Bureau
Salary Range: $4,711-$7,067/month
Work Location: 635 Woodland
Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-4:00 p.m.
Application Deadline Date: June 26, 2026
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What you'll do- Oversee the daily administrative operations of the Fire Prevention Division to ensure reliable front counter, phone, and email coverage for permits, inspections, and incident reports.
- Coordinate staffing and adjust assignments during absences or modified duty while supervising and directing support staff.
- Manage public-facing transactions, including incident report requests and payments,
- Administer the permit workflow by routing requests to trained personnel, confirming all required information is complete, and maintaining accurate records, forms, and desk procedures.
- Monitor prevention communication channels to reduce duplication and improve routing while serving as a primary administrative contact for customers and other departments.
- Support budgeting and workload tracking through data collection and simple studies.
- Serve as a primary administrative point of contact for customers and other departments on fire prevention related matters.
- Customers receive timely, accurate responses across all service channels.
- Permit and administrative processes run smoothly with minimal delays or errors.
- Staff assignments are balanced and adjusted quickly to maintain coverage.
- Records, reports, and procedures are up to date and consistently followed.
- Opportunities to build leadership, coordination, and process improvement skills
- Meaningful work supporting public safety and community services
This position keeps critical fire prevention services accessible and organized for both the public and internal teams. Your work directly supports efficient operations, clear communication, and reliable service delivery in a public safety environment.
What you'll bring- Experience supporting administrative or office operations
- Strong organizational and communication skills
- Ability to coordinate workflows and manage multiple priorities
- Confidence supervising or guiding support staff
- Attention to detail when handling records, forms, and public transactions
- Comfort working with data tracking, reporting, and process improvements
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REQUIRES:- An accredited Bachelor's degree and 3 years of professional experience in business or public sector administration to include at least 2 years performing administrative and/or supervisory work involving more complex projects or programs
- OR an equivalent combination of qualifying education and experience with at least 2 years performing administrative and/or supervisory work involving more complex projects or programs.
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ABOUT THE COMPANY
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City of Kansas City
Show moreKansas City, Missouri is a growing, world-class community of just over 500,000 residents that serves as the central hub for a thriving bi-state, 18-county metropolitan area of 2.5 million residents. The City is governed by a 13-member City Council and Mayor that appoint a City Manager to oversee a municipal organization with over 4,000 employees, 16 departments, and a total annual operating and capital budget exceeding $1 billion. A diverse and culturally rich community located at the confluence of the Kansas and Missouri Rivers, KC is known for its long traditions as the home of spectacular BBQ, jazz, beautiful boulevards, fountains, and parks. Kansas City boasts celebrated cultural traditions including jazz; theater, and history, including the Negro Leagues Baseball Museum. Kansas City is also the proud home of professional sports teams including the Chiefs, Royals and Sporting KC, and has served as host of several NCAA tournaments over recent years. The City is generally recognized as one of the most livable cities in America and looks forward to showcasing our city on the national and world stage as host of the 2023 NFL Draft and the 2026 World Cup. The City of Kansas City, MO seeks to attract and retain a qualified and progressive workforce to provide high-quality services to Kansas City, MO residents and visitors.
The spirit of Kansas City, powered by its people From Super Bowl wins to revitalizing neighborhood spaces to reimagined transportation networks, the Kansas City spirit shines in the big moments, but also in the everyday work that moves our city forward. Behind every moment of pride are the people who plan, build, grow, and serve with heart. Here, you’ll help turn bold ideas into lasting impact for generations to come.EVP Pillars and Proof Points
The programs, culture, and people that make our EVP real:
We build what lasts. People come here to serve and stay because they see their impact live on. Every park, policy, and plan make Kansas City stronger for the next generation.We dream big. Working for Kansas City means shaping what’s bigger than any one person, and we rally together to make this city shine. From Super Bowl wins to the World Cup stage, it’s our people who make those moments possible.We grow together. Our city thrives when its people do. From tuition support to leadership programs, employees build meaningful careers here, in a city where opportunity, community, and quality of life can co-exist. We show up for each other. In Kansas City, teamwork comes with a true sense of belonging. Across departments and generations, people step up, lend a hand, and celebrate one another’s wins. It’s the kind of place where everyone looks out for their neighbors, at work and beyond.
Be a part of the team that helps run our great city. View our current opportunities under Careers or click here: www.kcmo.gov/jobs to apply today.
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