Loss Prevention Detective

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world's leading off-price retailer.

Opportunity: Your Career

Completes the daily tasks required for Store Loss Prevention and safety programs. Maintains positive relationships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft.

Adheres to established shoplifter guidelines and policies

Provides timely, courteous and knowledgeable service to customers

Promotes a culture of honesty and integrity; maintains confidentiality

Observes, apprehends, and/or deters any acts of dishonesty from outside sources

Participates in investigations and surveillance as assigned

Ensures apprehensions are consistent with store theft activity

Completes and distributes paperwork in an accurate and timely manner

Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)

Coordinates and complete shrink related activities in partnership with Store Management

Adheres to all labor laws, policies, and procedures

Supports and participates in store shrink reduction goals and programs

Encourages Associate use of shrink reduction resources

Promotes safety awareness and supports maintenance of a safe environment

Excellent communication skills and sound judgment

Basic computer skills

Basic time management skills

Investigative / analytical skills

Ability to respond appropriately to changes in direction or unexpected situations

Standout colleague, working effectively with peers and supervisors to accomplish tasks

Able to work a flexible schedule to support business needs

0-2 years retail or security experience

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