CyberArk SME

Work Location: Plano, TX; Raleigh, NC; Reston, VA; Richardson, TX; Tempe, AZOverviewThe Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data‑led innovation to help our clients accelerate growth and unlock business value. Our AI‑driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting‑edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.Area of ResponsibilityCollaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendationsParticipate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunitiesContribute to the design of scalable, cost‑effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systemsAlign release schedules and environment readiness, execute deployments as per protocols, perform post‑deployment testing, and manage version control to track changesCoordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processesFacilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performanceConduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standardsGather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gainsAct as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaborationDevelop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertiseContribution to the TeamA collaborative spirit and excellent communication skillsAbility to handle complex incidents and implement resolutionsA knack for conducting IT infrastructure assessment and identifying key optimization opportunitiesFocused approach towards deployment management, system optimization, and process automation initiatives including sector specific focusThe ability to work with cross‑functional teamsRequired Skill and ExperienceExperience in designing, implementing and managing CyberArk solutions to secure privileged accountsExperience with CyberArk implementation and administrationExperience in performing regular maintenance and upgrades of CyberArk infrastructureExperience in monitoring and analyzing security alerts and incidents related to privileged accessExperience in collaborating with IT and security teams to integrate CyberArk with other security toolsExperience with developing and maintaining documentation for CyberArk configurations, processes, and proceduresExperience in providing technical support and training to internal teams and clients on CyberArk usageExperience in application onboarding to CyberArk Secrets Manager solution like Conjur and CP/CCPStay updated with the latest CyberArk features and cybersecurity trendsPreferred Skill and ExperienceGood understanding of privileged access management (PAM) conceptsRelevant certifications (e.g., PAM CyberArk Defender or CyberArk Sentry) are a plusExperience in DevOps, CI/CDAdditional Required QualificationsBachelor's degree or foreign equivalent required from an accredited institution; will also consider three years of progressive experience in the specialty in lieu of every year of educationThis position may require relocation and/or travel to work/project locationCandidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the futureBenefitsLong‑term/Short‑term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness, Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelEEOInfosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran; or disability#J-18808-Ljbffr

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