Job TitleSecurity Operations Centre AnalystLocationDeer Park, TXResponsibilitiesActively participate in 24x7 operations of the Long View Security Operations Centre for L2 supportMonitor, identify and validate security events generated from Security Information Event Management (SIEM) toolsActively work in monitoring, event and incident management tools like Sentinel and BMC RemedyRespond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issueCoordinate major security incident situations and provide internal communications via email in a timely mannerProvide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long ViewProvide security guidance to team members across the organization how to best identify, contain and remediate security related incidentsUnderstand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team membersFollow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate ownerWork with cloud technologies like Azure, AWS and Google Cloud PlatformFulfill reporting requests that can be pulled from Long View toolsQualifications5+ years of professional experience in incident detection and response, malware analysis, or cyber forensicsExtensive experience evaluating, interpreting, and integrating relevant data sources for the purpose of merging network attack analyses with counterintelligence and law enforcement investigationsExperience with various IT service management tools including performance monitoring and ITSM solutionsExperience with Security Information Event Management platforms like Sentinel, Splunk and Sumo LogicExperience working with incident, problem, change and service requests that follow ITIL framework standardsExperience provisioning new client services and working through customer onboarding tasksProven ability to troubleshoot and resolve technical and procedural issuesStrong verbal and written communication which will allow you to communicate effectively to customers in non-technical termsAbility to react quickly and professionally with a sense of urgencyAbility and desire to work on an on-call rotation for 24-hour supportWillingness to work on-site in Deer Park, TXPreferred QualificationsIntermediate level network and security certifications like the Security+, Network+, SSCP and/or CCNA SecuritySalaryExpected salary range $72,240 - $97,440 per annum.BenefitsMedicalAccident InsuranceCritical Illness InsuranceDentalVisionHealth Savings Account (HSA) (LVS contributes $500 per plan year)Flexible Spending Account (FSA)Short-term DisabilityLong-term DisabilityLife InsuranceAccidental Death & DismembermentVoluntary Life and Accidental Death & DismembermentRetirement Savings 401(k) (LVS contributes 5% of previous year's W2 earnings) and ROTHDiscount ProgramEmployee Assistance ProgramEqual Opportunity EmployerLong View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.#J-18808-Ljbffr
Job TitleSecurity Operations Centre AnalystLocationDeer Park, TXResponsibilitiesActively participate in 24x7 operations of the Long View Security Operations Centre for L2 supportMonitor, identify and validate security events generated from Security Information Event Management (SIEM) toolsActively work in monitoring, event and incident management tools like Sentinel and BMC RemedyRespond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issueCoordinate major security incident situations and provide internal communications via email in a timely mannerProvide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long ViewProvide security guidance to team members across the organization how to best identify, contain and remediate security related incidentsUnderstand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team membersFollow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate ownerWork with cloud technologies like Azure, AWS and Google Cloud PlatformFulfill reporting requests that can be pulled from Long View toolsQualifications5+ years of professional experience in incident detection and response, malware analysis, or cyber forensicsExtensive experience evaluating, interpreting, and integrating relevant data sources for the purpose of merging network attack analyses with counterintelligence and law enforcement investigationsExperience with various IT service management tools including performance monitoring and ITSM solutionsExperience with Security Information Event Management platforms like Sentinel, Splunk and Sumo LogicExperience working with incident, problem, change and service requests that follow ITIL framework standardsExperience provisioning new client services and working through customer onboarding tasksProven ability to troubleshoot and resolve technical and procedural issuesStrong verbal and written communication which will allow you to communicate effectively to customers in non-technical termsAbility to react quickly and professionally with a sense of urgencyAbility and desire to work on an on-call rotation for 24-hour supportWillingness to work on-site in Deer Park, TXPreferred QualificationsIntermediate level network and security certifications like the Security+, Network+, SSCP and/or CCNA SecuritySalaryExpected salary range $72,240 - $97,440 per annum.BenefitsMedicalAccident InsuranceCritical Illness InsuranceDentalVisionHealth Savings Account (HSA) (LVS contributes $500 per plan year)Flexible Spending Account (FSA)Short-term DisabilityLong-term DisabilityLife InsuranceAccidental Death & DismembermentVoluntary Life and Accidental Death & DismembermentRetirement Savings 401(k) (LVS contributes 5% of previous year's W2 earnings) and ROTHDiscount ProgramEmployee Assistance ProgramEqual Opportunity EmployerLong View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.#J-18808-Ljbffr
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