Communications Dispatch Officer

Additional Information About the Role Saturday and Sunday - 6:00 am - 6:00 pm24 hours per week2+ years of relevant work experience/customer service experience highly desiredMulti tasking will be part of this position as wellMust be able to attend NEO and train during week day shiftsMilitary experience welcomedAdditional Preferred Requirements Associates Degree2-5 years experience in related fieldPreferred Qualifications As the first responders in the Department of Public Safety, Communication Officers receive, evaluate, prioritize, and relay calls for emergency and non-emergency public safety assistance; coordinate emergency response teams; maintain, process, and distribute records; manages and operates a variety of telecommunications equipment and performs a broad range of specialized clerical tasks related to the creation, maintenance, and dissemination of materials related to hospital operations.Responsibilities Manages and responds to public safety radio system(s), telephone, EVERBIDGE Notifications (including infant abductions, missing patients, catastrophic events on campus and in the surrounding area), parking intercom, emergency alert systems, HUGS alarm, fire alarms, Stanley personal staff duress alarms, stationary panic/duress alarms shuttle monitoring, Tech Electronic support, support of BJC West County officers, PCDC support, Barnes Jewish Psychiatric Stabilization Center (PSC), and Evelyn's House and other outside BJC/BJH partners and maintaining outside vendor(s) work and permits.Performs crisis intervention over the telephone.Utilizes the computer-aided dispatch system to conduct in-depth interviews with callers, gather and process all the pertinent information to dispatch public safety officers in a clear, succinct, and expert manner and maintaining records of all reported campus incidents in the Public Safety Global Dispatch system.Manages and comprehends emergency procedures related to situations needing the involvement of the public safety department and ensuring the activation of other entities. (Fire department, code team, DPS officers, police, animal control, EMS, private ambulance service, corrections officers, process servers, etc.)Ensures the safety of the medical campus through familiarization of Public Safety operations and knowing the location and layout of streets, buildings, parks and other areas and businesses on and around the medical campus. Increasing dispatch accuracy and efficiency.Minimum Requirements Experience: No ExperienceSupervisor Experience: No ExperiencePreferred Requirements Education: Associate's DegreeExperience: 2-5 yearsBenefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well‑being.Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire dateDisability insurance* paid for by BJCAnnual 4% BJC Automatic Retirement Contribution401(k) plan with BJC matchTuition Assistance available on first dayBJC Institute for Learning and DevelopmentHealth Care and Dependent Care Flexible Spending AccountsPaid Time Off benefit combines vacation, sick days, holidays and personal timeAdoption assistanceTo learn more, go to our Benefits Summary.*Not all benefits apply to all jobsEqual Opportunity Employer#J-18808-Ljbffr

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