Arrow Telecommunicator Champ

OverviewThe primary duties of the position include (but are not limited to): determine the nature and location of the emergency; determine priorities, and dispatch EMS or other emergency units as necessary (ranging from routine to critical) and in accordance with established procedures; manage situations as conditions change; perform Emergency Medical Dispatch, including pre-arrival instructions using available resources; receive and process emergency calls, maintain contact with all units on assignment, maintain status and location of EMS units; answer non-emergency calls for assistance; enter, update and retrieve information from a variety of computer systems; receive & respond to requests regarding non-emergency transfers from medical facilities; monitor numerous public safety radio frequencies; operate a variety of communications equipment, including radio consoles, telephones and computer systems; other duties as required.QualificationsICS-700: National Incident Management System (NIMS) within 6 months - Federal Emergency Management Agency (FEMA)ICS-200: National Incident Management System (NIMS) within 6 months - Federal Emergency Management Agency (FEMA)ICS-100: National Incident Management System (NIMS) within 6 months - Federal Emergency Management Agency (FEMA)Basic Life Support (BLS) within 30 days - American Heart Association (AHA)Emergency Medical Dispatcher (EMD) within 1 year - International Academies of Emergency Dispatch (IAED)Introduction to Emergency Response to Terrorism (ERT) within 6 months - Federal Emergency Management Agency (FEMA)Hazardous Materials Awareness (HazMat) within 6 months - Federal Emergency Management Agency (FEMA)ICS-800: National Incident Management System (NIMS) within 6 months - Federal Emergency Management Agency (FEMA)Education:Work Experience: EMS system deploymentResponsibilitiesReceive incoming emergency and non-emergency requests for service.Help facilitate appropriate deployment of resources.Determine call urgency and location of situation.Dispatch appropriate unit to respond to emergency and non-emergency requests for ambulance service based on the type of call and time.Schedule non-emergency transfers so that utilization of units and personnel is enhanced and conflicts in scheduling are avoided.Maintain PHI in accordance with HIPAA.Account for and ensure field resource safety at all times.Deal with stressful situations with poise and professionalism.Prioritize based on changing need.Maintain thorough working knowledge of local geography, including maps, streets, and grid book systems.Prepare accurate and timely statistical reports and appropriate paperwork.Know company and departmental policies, operating procedures and protocols.Monitor enroute and response times; monitor staff and vehicle movements or postings.Compensation and BenefitsThe compensation range for this position is $19.03 per hour - $30.83 per hour. This represents a good faith minimum and maximum range for the role at the time of posting. The actual compensation offered to a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.Carle Health offers a comprehensive benefits package for team members and providers. Visit careers.carlehealth.org/benefits for more details.Equal Opportunity EmployerWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.#J-18808-Ljbffr

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