Assistant Court Representative I

• Inform the public of options to resolve and dispose of Class C misdemeanors; accept pleas and process payments from the public for various types of citations including traffic, parking, city ordinance and state law violations filed in the City of Denton Municipal Court.
• Assist with telephone inquiries to assist defendants in the resolution of cases.
• Process defendant requests and payments sent by mail, email, online (ODR) or in person.
• Process and handle information and monies by entering and updating case records, processing incoming and outgoing mail, posting transactions, verifying payments, balancing cash drawers, and reconciling and preparing bank deposits.
• Affirm and file affidavits submitted for driver's safety, deferred dispositions, and other documents filed by defendants or their attorneys.
• Perform various clerical duties, utilizing standard office equipment to include: filing, scanning, photocopying, preparing case files scheduling court dates, and other word processing.
• Receive defendant information and verify personal contact information on defendants needing extensions for payments.
• Monitor the intercom and utilize court system to check in defendants into the office.
• Cross train and rotate duties with other Assistant Court Representatives.

• None.

• High school diploma or equivalent; and,
• Two (2) years' experience in a municipal court environment or related field;

• Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job.

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Skill in basic problem solving; identifying problems and reviewing related information to develop, evaluate options, and implement solutions.
• Skill at the entry-level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.

• Must pass a drug test, criminal history background check, employment history verification, and social security number verification.
• Must possess or obtain and maintain a valid Certified Court Clerk Level I certification of the TMCEC/TCCA (Texas Municipal Courts Education Center/Texas Court Clerks Association) from within two (2) years of employment.
• Must meet civilian hiring standards of the Denton Police Department

• Ensure equipment is in safe operating condition; perform preventive maintenance on tools and equipment, as appropriate and/or notify leadership immediately of needed repairs.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to leadership.

• Safety Sensitive (Subject to random drug testing): No.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting no more than 20 pounds and carrying up to 10 pounds.
• Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours.
• Travel: Travel to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work overtime, as needed. Must attend regularly scheduled and special meetings.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

• Inclusion
• Collaboration
• Quality Service
• Strategic Focus
• Fiscal Responsibility

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

• Yes
• No

• High School Diploma or GED
• Associate Degree or Technical Certification
• Bachelor's Degree
• Master's Degree or higher
• None of the above

• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years or more

• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years or more

• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years or more

• Yes
• No

Government Careers