Dispatcher

Dispatcher

The Dispatcher schedules drivers and coordinates the safe and efficient transportation of individuals served by the agency. Essential Functions:

1. Coordinate all bus routes, both in-town and within Livingston, Ford and Iroquois Counties.
2. Coordinate bus driver schedules to ensure that all existing routes are covered.
3. Assure that all vehicles are maintained in safe operating condition, reporting all inspection and/or repair requests to Vehicle Maintenance Technician
4. Assure that all drivers complete required training and demonstrate knowledge and understanding of all safety procedures and requirements.
5. Regularly review existing bus routes, with respect to changing needs to assure that each vehicle is utilized in the most cost efficient and time efficient manner possible.
6. Coordinate with appropriate personnel about individual transportation needs during the day, such as appointments, special events, emergencies, etc.
7. Complete all needed paperwork for billing and data-keeping purposes.
8. Emphasize safety and responsibility to those individuals who ride the bus or van.
9. Communicate any incidents to the appropriate personnel.
10. Complete CPR, CPI, First Aid and Vehicle Safety training, renewing certification as required. and assure that all drivers are current on this training.
11. Maintain updated route lists at all times.
12. Send all pre-approval Non Emergency Medical Transportation (NEMT) requests to the appropriate agency. Schedule the route, once approved, and fill out appropriate billing forms. Send paperwork to the CFO for billing purposes.
13. Carry agency provided cell phone in case of emergencies.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works in an office setting with low to moderate noise levels. The employee may occasionally be exposed to outside weather conditions and rarely work around machinery and/or moving parts. The employee will frequently sitting and/or walking. High use of technology, such as computer and phone are expected.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to walk and use hands. The employee is occasionally required to stand; sit; reach with hands and arms and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. Work is performed while standing, sitting and/or walking. This job requires the ability to communicate effectively using speech, vision and hearing. It requires the use of hands for simple grasping and fine manipulations. This job requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases.

Qualifications:

• A high school diploma or G.E.D. is required for this position, along with a valid driver's license and a good driving record.
• Knowledge of Ford and Iroquois County streets business locations
• Supervisory experience and good organizational skills are preferred.

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