NOC Technician with Security Clearance

Job Description Individuals in this role serve as the first point of contact for monitoring and operational support across a large-scale portfolio of enterprise applications and environments. This position is well-suited for early-career systems administrators or technical support professionals who are motivated to grow their technical skillset in a fast-paced, mission-driven environment.The ideal candidate is detail-oriented, responsive under pressure, and capable of learning new systems and workflows quickly. This role requires both technical troubleshooting ability and strong collaboration skills to help maintain the stability and availability of critical user environments. Key Responsibilities Monitor system health and respond to alerts across multiple production environmentsSupport uptime and availability of critical applications by identifying issues and communicating actionable insightsAssist with software updates, data transfers, and deployment of system patchesCollaborate with distributed engineering teams to investigate and resolve system issuesProvide technical support to geographically dispersed end usersGather and analyze system logs and diagnostic data to support performance monitoring and issue resolutionPerform basic administrative functions across both user-facing and backend systems, including user account management Desired Qualifications DoD 8570-compliant certification (e.g., Security+ or equivalent)Prior experience in military IT support roles or similar operational environments is preferredStrong work ethic with the ability to manage multiple tasks and shifting prioritiesComfortable learning new tools, processes, and systems in a dynamic environmentFoundational knowledge of hardware and software troubleshootingStrong written and verbal communication skills, with the ability to work effectively in a collaborative team setting

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