Rapid Service Response Case Worker

Rapid Service Response Case Worker

Job Category: Rapid Service Response Requisition Number: RAPID001288

Posted: June 23, 2026

Full-Time

Hybrid

Preheim Center | Southwest Philadelphia 6517 Chester Ave Philadelphia, PA 19142, USA

Description

Rapid Service Response (RSR) Case Worker-Full-Time in Southwest Philadelphia, PA

The Case Worker for the Rapid Service Response (RSR) program is accountable to the RSR Supervisor. The Case Worker provides culturally sensitive family preservation services to ensure the safety of family members, empowers adults in the family to properly care for their children, and prevent unnecessary out-of-home placement. Operates with Gemma's UNITED values and the Gemma Way to ensure safe, timely, and high-quality services in alignment with DHS RSR requirements.

The RSR Case Worker ensures that all families receive an initial in home visit within 24 hours of Gemma receiving referral. Provides the services outlined below for up to 60 days for each family. Caseload can vary from 6-10 families per RSR Case Worker, providing a minimum of two hours per week of in-home/community service per family. The RSR Case Worker would facilitate beginning, mid-point (week 5), and closing (before week 8) joint meetings with the DHS Intake Worker; ensure documentation is shared with DHS. Further, the RSR Case Worker will assist with emergency procedures and incident reporting per DHS protocols and immediately reports all incidents of suspected or apparent child abuse and neglect.

Why Gemma? Gemma offers a generous benefits package that includes full medical insurance coverage at no cost to the employee, eight (8) paid holidays and over three (3) weeks of paid time off in the first year. In addition, Gemma offers referral bonuses, education assistance and self-care funds for each program to participate in wellness activities.

We aim to promote a culture of learning and offer many opportunities for continuing education and professional growth. With the pandemic and current world stressors, we are committed to providing a work environment that balances helping with self-care and life balance. We hope you will join us in the amazing work we do and be part of this amazing team!

Job Specifics: Work schedule is Monday-Friday, full-time position, Hybrid role. Must be available for evening hours. Due to the nature of this role, the case worker must have a flexible schedule in case of an emergency.

Education and Experience: Bachelor's degree in social work or a related field required. At least three (3) years of experience working with children and families, preferably in the child welfare system.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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