Top Secret FSR Analyst

Duration: Ongoing ContractTravel: 25% +Pay : $75,000-$170,000 Exact compensation may vary based on several factors, including skills, experience, and educationRequired Skills & ExperienceTop Secret Clearance with SCI eligibility2-10+ years supporting Military/Special Operations in a field service or a related deployed/operational support role (SOCOM/SOF strongly preferred)Recent hands-on experience with Palantir Foundry and Maven (MSS) required (understanding of Ontology, Workflow, Slate, etc.)Foundational technical skills in data analysis, systems integration, platform deployment, data pipelines, SQL, platform deployment, user adoption, and workflow optimization.Familiarity with intelligence targeting and firing systems and fusing intelligence dataWillingness to travel domestically and internationally (~25%+)Nice to Have Skills & ExperienceExperience with tools such as Gaia (mapping), Maverick, Target Nexus, Target Workbench, AIP, etc.Experience with system testing, troubleshooting, and performance optimizationStrong interpersonal skills and ability to build trust with end usersJob DescriptionInsight Global is hiring for multiple locations. We are seeking skilled operations and intelligence professionals with experience using advanced data integration platforms to join our team. As a Field Service Representative (FSR) Analyst, you will play a critical role in supporting our client's mission by enabling the successful adoption and utilization of their technology solutions. This position involves working directly with end users to train, mentor, troubleshoot, and optimize workflows, ensuring seamless integration and adoption of tools into operational environments for various government customers and end users. You will collaborate closely with analysts and technical teams to develop new use cases, resolve technical challenges, and provide actionable feedback for system improvements. These roles are highly interactive and require strong communication skills, adaptability, and a customer-first mindset. The ideal candidate will be able to train and mentor both technical and non-technical users.Core ResponsibilitiesDeliver hands-on and classroom training for analysts and operatorsEmbed with user teams to understand workflows and identify gapsAssist in building dashboards and guiding users through data-driven solutionsRespond to Help Desk inquiries and elevate issues as neededDiagnose and resolve technical issues quickly and effectivelyDocument activities, issues, and resolutions; support system upgradesProvide detailed feedback to improve system functionality and user experienceStay current on platform capabilities and best practicesBenefitsBenefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.Relocation assistance available for OCONUS Deployment only.#J-18808-Ljbffr

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