Loss Prevention Field Agent

Job Title

SUMMARY: Position is responsible for preventing the loss of any of the company's assets when possible and recovering those assets and apprehend the individuals that cause a loss when necessary.

Responsibilities

RESPONSIBILITIES INCLUDE:

• Using Loss Prevention criteria, observe, witness, stop, and detain offenders in shoplifting, counterfeiting, and ticket scalping incidents at Six Flags Over Texas
• Assist Security in the processing of individuals that attempt to enter the park illegally
• Conduct investigations concerning a wide variety of different malfeasance issues pertaining to Six Flags Over Texas and their Employees
• Able to demonstrate effective written and oral communication to offenders, parents, Loss Prevention Management and, Local Law Enforcement
• Organize paperwork and computer data entry as well as interfacing verbally with all Over Texas/ Hurricane Harbor Employees and Management
• Converse with numerous employees and guests on various levels while always maintaining composure in potentially stressful situations
• Interface with minors / adults / local law enforcement and parents relative to internal and external theft issues
• As needed, coordinate all local law enforcement authorities for the arrest of offenders based on Loss Prevention criteria and provide authorities such photographic evidence and other documentation needed for prosecution of offenders
• Testify in court as needed concerning internal and external theft incidents

Qualifications

Qualifications:

• Must be at least 18 years of age
• Strong verbal and written communication skills
• Strong attention to detail and problem-solving skills
• Full availability, including days, nights, weekends, and most holidays
• Ability to work opening and/or closing shifts (up to 8-hour shifts preferred)
• Available for a seasonal commitment of at least 3 months through the end of the year
• Flexibility to work limited hours during spring, fall, and winter seasons
• Ability to work in various weather conditions (heat, cold, rain, etc.)
• Capable lifting to 25 lbs.
• Able to sit, stand, and walk for extended periods
• Ability to pass a comprehensive background check (including criminal and credit history)
• High School Diploma or GED required; some college coursework preferred
• Previous Loss Prevention or security experience preferred
• Commitment to providing excellent support to guests and fellow team members

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