Government Careers

  • Patient Navigator Full Time Days

  • Phenom People
  • Palm Beach Gardens, Florida 33418 United States View Map
Customer Service Resolution Specialist

General summary:

To establish a systematic approach for the positive resolution of customer complaints as well as tracking mechanism for problem identification and resolution. Ensure hospital achieves industry-leading patient customer serviceand patient experience reflected in the PSMS scores.

Requirements:

High school diploma, GED, or equivalent certificate. Minimum of 2 years of experience working in healthcare or hospital setting. Additional experience in customer service and/or guest relations preferred. Must have exceptional computer, interpersonal communication and organizational skills. Must have the ability to problem-solve and understand how/when to escalate concerns to leaders. Position will require working (4) 10-hour shifts per week (beginning mid-morning) including an alternating weekend assignment.

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Customer Service Resolution Specialist

General summary:

To establish a systematic approach for the positive resolution of customer complaints as well as tracking mechanism for problem identification and resolution. Ensure hospital achieves industry-leading patient customer serviceand patient experience reflected in the PSMS scores.

Requirements:

High school diploma, GED, or equivalent certificate. Minimum of 2 years of experience working in healthcare or hospital setting. Additional experience in customer service and/or guest relations preferred. Must have exceptional computer, interpersonal communication and organizational skills. Must have the ability to problem-solve and understand how/when to escalate concerns to leaders. Position will require working (4) 10-hour shifts per week (beginning mid-morning) including an alternating weekend assignment.

Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Government Careers

Government Careers

Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.

Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

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