The Workforce Support Specialist manages, facilitates, and coordinates a diverse portfolio of critical workforce support programs, including training delivery, performance management, deployment lifecycle, and physical space planning. This role is responsible for the end-to-end execution of these programs, serving as a key point of contact for the workforce, ensuring compliance with all agency and regulatory guidance, and providing data-driven updates and recommendations to leadership.Duties May IncludeCoordinate and deliver the full curriculum of training programs, including scheduling, logistics, and speaker coordinationFacilitate the directorate's Performance Management Program (DCIPS), advising the workforce and tracking progressProvide full lifecycle coordination for personnel deployments, including managing readiness, scheduling, travel (DTS, SPOT), and medical/security requirementsDevelop and maintain program-specific dashboards and reports to track key metrics for training, performance management, and space utilizationAnalyze OCONUS requirements to help draft position descriptions and provide recommendations for deployment selectionReview and analyze training feedback and course materials to recommend updates and improvementsLead and facilitate training on analytic tradecraft standards (ICD 203, 206) and create reference tools for the workforceServe as a primary point of contact for employees and managers on matters of performance management, and deploymentDevelop and maintain the directorate's physical space implementation plan, monitoring vacancies and optimizing seating arrangementsMaintain all required databases and records for deployments (DeployNet), and other program activitiesPrepare program overview briefs, status reports, and other official correspondence for leadershipRequired SkillsEducation: A minimum of a Bachelor's degree in Human Resources, Business, Psychology, or a related fieldExperience: A minimum of 5-7 years demonstrated experience managing or coordinating multiple programs in a fluid, changing environment. In lieu of a degree 7-10+ yearsStrong knowledge of and experience applying federal workforce regulations, including performance management principles (e.g., DCIPS)Experience as an instructor or facilitator with strong oral and written communication skillsProficiency with the Microsoft Office Suite, especially Excel for data sorting and report generationExperience reviewing and editing official documents or intelligence reports, with a strong understanding of analytic tradecraft standards (ICD 203, 206)Demonstrated experience collaborating with and providing support to diverse audiences, including employees with disabilitiesDesired SkillsAt least 24 months of experience planning and implementing programs and resolving issues requiring cross-organizational coordinationDemonstrated experience using travel and deployment systems (MET, DTS, SPOT, APACS)Specific experience with PeopleSoft and the DCIPS Performance Management systemExperience developing data visualizations or dashboards using tools like TableauBenefitsFree Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS401k Contribution from Day 1PTO + 11 Paid Federal HolidaysLong & Short Term Disability InsuranceGroup Term Life InsuranceTuition, Certification & Professional Development AssistanceWorkers' CompensationRelocation Assistance#J-18808-Ljbffr
The Workforce Support Specialist manages, facilitates, and coordinates a diverse portfolio of critical workforce support programs, including training delivery, performance management, deployment lifecycle, and physical space planning. This role is responsible for the end-to-end execution of these programs, serving as a key point of contact for the workforce, ensuring compliance with all agency and regulatory guidance, and providing data-driven updates and recommendations to leadership.Duties May IncludeCoordinate and deliver the full curriculum of training programs, including scheduling, logistics, and speaker coordinationFacilitate the directorate's Performance Management Program (DCIPS), advising the workforce and tracking progressProvide full lifecycle coordination for personnel deployments, including managing readiness, scheduling, travel (DTS, SPOT), and medical/security requirementsDevelop and maintain program-specific dashboards and reports to track key metrics for training, performance management, and space utilizationAnalyze OCONUS requirements to help draft position descriptions and provide recommendations for deployment selectionReview and analyze training feedback and course materials to recommend updates and improvementsLead and facilitate training on analytic tradecraft standards (ICD 203, 206) and create reference tools for the workforceServe as a primary point of contact for employees and managers on matters of performance management, and deploymentDevelop and maintain the directorate's physical space implementation plan, monitoring vacancies and optimizing seating arrangementsMaintain all required databases and records for deployments (DeployNet), and other program activitiesPrepare program overview briefs, status reports, and other official correspondence for leadershipRequired SkillsEducation: A minimum of a Bachelor's degree in Human Resources, Business, Psychology, or a related fieldExperience: A minimum of 5-7 years demonstrated experience managing or coordinating multiple programs in a fluid, changing environment. In lieu of a degree 7-10+ yearsStrong knowledge of and experience applying federal workforce regulations, including performance management principles (e.g., DCIPS)Experience as an instructor or facilitator with strong oral and written communication skillsProficiency with the Microsoft Office Suite, especially Excel for data sorting and report generationExperience reviewing and editing official documents or intelligence reports, with a strong understanding of analytic tradecraft standards (ICD 203, 206)Demonstrated experience collaborating with and providing support to diverse audiences, including employees with disabilitiesDesired SkillsAt least 24 months of experience planning and implementing programs and resolving issues requiring cross-organizational coordinationDemonstrated experience using travel and deployment systems (MET, DTS, SPOT, APACS)Specific experience with PeopleSoft and the DCIPS Performance Management systemExperience developing data visualizations or dashboards using tools like TableauBenefitsFree Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS401k Contribution from Day 1PTO + 11 Paid Federal HolidaysLong & Short Term Disability InsuranceGroup Term Life InsuranceTuition, Certification & Professional Development AssistanceWorkers' CompensationRelocation Assistance#J-18808-Ljbffr
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