Relief Officer

Relief Retail Security OfficerPosition DetailsLocation: BirminghamHours: Varied (Relief Position)Shift Pattern: Varied (Relief Position)Hourly Rate: Site dependent, between £12.71 – £15.00 per hourFull UK Driver's License RequiredMain ResponsibilitiesWe believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risks of each location and to tailor our approach to effectively reduce them.As a Relief Security Officer, you will be required to provide a visible deterrent, respond to incidents, complete incident reports, and collaborate with local authorities.Patrolling the shop floor and deterring criminal activityAssessing and identifying vulnerabilities, and working proactively to minimise riskLiaising with management and local authorities when applicableManaging vulnerable persons with empathy to avoid causing distressCompleting colleague and contractor searches when required, in line with customer company policyDigitally reporting incidents and using tablets or phones for daily activity planningProducing detailed and legible incident reports to assist the client and local authoritiesThe PersonTo be an effective Security Officer, you must be a confident communicator, capable of providing detailed verbal and written accounts of criminal activity or incidents. You will need to be welcoming and patient with customers and able to handle conflict in a calm and professional manner.Required Experience and QualificationsYou must hold a valid SIA licence to apply for this role.Previous experience in a retail security role is advantageous but not essential, as full training will be provided.You must be able to provide a full five-year checkable work or education history .Applicants must bring right to work documents and a recent proof of address to the interview.Responsibilities & RequirementsJob descriptions are reviewed regularly. Any changes will be made and agreed between you and your manager.The above information is not exhaustive, and you may be required to undertake additional duties as reasonably requested, within the scope of the position and your capabilities.All employees are expected to act professionally, co-operatively and flexibly in line with the requirements of their role.Equality & DiversityASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes and abilities.BenefitsAccess XD recognition – rewards and discount platformApprenticeship opportunitiesEmployee of the Month scheme (£50 reward)110% Club for outstanding performers, offering prizes and monetary rewardsWageStream – flexible pay access allowing early withdrawal of earningsEmployee Assistance Programme (EAP)Progression opportunities within the companyOngoing training and development#J-18808-Ljbffr

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