Dispatcher

Description: Dispatcher / Office Support - HVAC B&B Cool Air is seeking a dedicated and organized Dispatcher / Office Support professional to join our dynamic HVAC team. This role offers an excellent opportunity to contribute to the efficient operation of our installation projects while providing vital administrative support. If you thrive in a fast-paced environment and have a passion for customer service and coordination, we encourage you to apply. What We Offer: · Competitive salary · Opportunity to bonus based on closure % increase · Consistent work with a thriving customer base · Strong company culture as part of a larger organization · Year-round training and development opportunities · Full benefits with matching 401k What You'll Do: - Dispatch HVAC installation crews to job sites efficiently and accurately - Coordinate permitting processes for installation projects, ensuring compliance with local regulations - Communicate effectively with field technicians, clients, and vendors to facilitate smooth operations - Maintain and update scheduling and dispatch logs - Assist with administrative tasks such as data entry, filing, and document management - Respond to customer inquiries and provide timely updates on project status - Support office operations to ensure overall workflow efficiency What You'll Bring: - Proven experience in dispatching, office support, or related roles, preferably within the HVAC or construction industry - Strong organizational and multitasking skills - Excellent communication and interpersonal abilities - Ability to work under pressure and prioritize tasks effectively - Knowledge of permitting processes and local regulations related to HVAC installations is a plus - Proficiency in MS Office Suite and dispatching software - Attention to detail and problem-solving skills Working at B&B Cool Air: Since 1970, B&B Coll Air has proudly maintained a legacy of excellence in heating, ventilation, air conditioning, and refrigeration services, consistently ensuring comfort for both residential and commercial clients. Over the years, we have evolved from a sole proprietorship into a thriving business, yet our core values have remained unchanged. We remain committed to the same standards of quality, reliability, and personalized service that our founder established decades ago. B&B Cool Air maintains a drug-free workplace. We trust that this information will assist you in making an informed decision as you consider your next employer. B&B Cool Air provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Our company takes pride in being a trusted provider of residential and commercial air conditioning and plumbing services. A strong commitment to exceptional customer service and fostering a positive, supportive work environment has contributed to steady growth and expansion throughout the metropolitan area. Today, the organization is recognized as a leading air conditioning contractor in South Florida. We maintain a drug-free workplace and are committed to ensuring a safe, healthy, and productive environment for all employees and customers. We hope this information helps you make an informed decision as you consider your next employer. The company is committed to inclusive hiring practices. As an equal opportunity employer, we consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Requirements: What You'll Do: - Dispatch HVAC installation crews to job sites efficiently and accurately - Coordinate permitting processes for installation projects, ensuring compliance with local regulations - Communicate effectively with field technicians, clients, and vendors to facilitate smooth operations - Maintain and update scheduling and dispatch logs - Assist with administrative tasks such as data entry, filing, and document management - Respond to customer inquiries and provide timely updates on project status - Support office operations to ensure overall workflow efficiency Compensation details: 20-22 Hourly Wage PI5d3efa3a651c-25448-40485311a25371ca-cde7-4fb6-ba87-2cf40b156c8b