Night Dispatcher

Founded in 1991, Testa Produce, Inc. is the successor entity to the original Dominick Testa and Sons. The members of the Testa Family own Testa Produce, Inc. with the controlling interest currently held by Peter Testa. Testa Produce's roots date back to 1912, with founder Dominick Testa selling stalks of celery door-to-door out of a basket. The creation of the Chicago Terminal Produce Market provided a central selling location for years. As the restaurant industry evolved, so did Testa Produce. In 2011, Testa expanded yet again and moved into its new home: a 91,300 square foot facility to accommodate an ever-growing list of restaurant, hotel and food service customers.Essential FunctionsProcess outbound orders efficiently and accuratelyDispatch drivers, vehicles, and equipment based on delivery/pickup needsCommunicate with drivers to provide instructions, updates, and supportAdjust routes in real-time to address delays, traffic, or emergenciesCollaborate with drivers, warehouse employees, and office personnel to dispatch outbound trucks and to operate an efficient transportation departmentUpdate the operations team on routeReport delays, accidents, or service disruptions to management promptlyCoordinate and monitor all pickups and backhauls in conjunction with the transportation managerIdentify and resolve open-priced invoices from Open Price report to ensure accurate billing and timely processingSet up and distribute route packets for drivers, ensuring all applicable equipment, delivery documentation, and instructions are accurately prepared and assignedCoordinate with Project Management, Purchasing, and Inventory teams to investigate product availability, resolve discrepancies, and ensure alignment across departments for timely order processingPlan, prioritize, and assign work activities to warehouse staff to optimize productivity and meet operational goalsOversee driver call-offs and proactively reassign open routes, optimizing staffing and route coverage to meet delivery timelines and service expectationsCompetenciesHands-onCustomer-focusedResults-drivenHighly resourcefulStrong relationships and interpersonal skillsListening skillsProblem-solving skillsOrganized and attention-to-detail approachEducation, and ExperienceHigh school diploma or GED equivalent2+ years of recent and successful experience, performing the above functions at a significant refrigerated food manufacturing or distributor operationProficient skills in Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems, Microsoft Office (particularly Excel), and common E Mail systemsMust be able to read, speak, and write English satisfactorily, bilingual a plusCompensation$ 19.00/hourScheduleSunday – Thursday (Off Saturdays and one day during the week)9:00pm – 5:30amPhysical DemandsStand or sit for long periods of timeBenefitsHealth & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)Paid Time OffHolidays401(k) with Company MatchWeekly PaidCareer Advancement OpportunitiesAll qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances#J-18808-Ljbffr

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