EMERGENCY DISPATCHER

LocationLemont, IL- USFull-time, part-time, Flex- 12hr shifts 0600-1800, 1800-0600OverviewWe are seeking highly motivated and qualified candidates with background in emergency dispatching-whether from traditional public agencies (Law Enforcement, Fire, EMS) or from private‑sector roles supporting public safety and critical operations.Ideal Candidate ExperienceIdeal candidates may have (2 +) years experience in areas such as:Emergency command posts or control centersPrivate weather monitoring centersHospital-to-ambulance radio coordinationPublic works operations centersArmored car/logistics dispatchPublic assembly facilities (stadiums, arenas) with PA and radio commsCommunity Emergency Response Teams (CERT)Position OverviewAs a Dispatcher in our Security Operations Center, you will be responsible for:Coordinating and deploying security personnelReceiving and triaging callsMonitoring alarms, surveillance systems, and other detection technologiesEnsuring timely, accurate responses to incidentsCore ResponsibilitiesMaintain continuous communication with field personnel and partner agenciesDocument all incidents and dispatch activity with accuracyCollaborate with internal security teams and external response entitiesSupport emergency and non‑emergency operations with professionalism and urgencyKey Skills and QualificationsCommunication: Clear, calm, and effective verbal and written skills for relaying instructions and documenting events.Problem‑solving: Ability to assess evolving situations and dispatch appropriate resources efficiently.Attention to Detail: Accurate log keeping and procedural adherence are essential.Time Management: Stay organized and prioritize under pressure, especially during peak activity.Technical Skills: Comfortable with dispatch software, alarm monitoring systems, radios, and CCTV platforms.Qualifications2027 Valid Perc Card20hr Unarmed training recordMinimum education requirement; High School Diploma/GEDMinimum (2) years of professional security experience or (2) years of military experience or (2) years post high school academic training in related fieldMinimum (2) years of emergency services dispatching experience and preferred experience with CCTV monitoring.Transportation Worker Identification Credential (TWIC)- assistance provided through employerThis position is ideal for individuals who thrive in a fast‑paced environment and bring real‑world dispatch or coordination experience from either public or private sector emergency operations.#J-18808-Ljbffr

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