Enforcement and Support Services Specialist

We are hiring a full-time (40 hours weekly), non-exempt Enforcement and Support Services Specialist. The purpose of this position is to perform complex management of support (child support and alimony) maintained through the court system to include daily and periodic monitoring of each assigned case in your specific caseload. This employee establishes and creates family court case filings related to support to include the receipt, review and processing of court documents such as initial filings, orders and ancillary documents for the Office of the Clerk of Court. In addition, this employee serves as a liaison between Family Court Clerk of Court Staff, Family Court Judges, South Carolina Department of Social Services, Family Law attorneys, and the general public.Projected Salary Range / Pay Grade 107$16.95 - $20.34 per hour. Salary is determined based on qualifications.Our Total Compensation PackageCompensation – competitive market-rate pay, and negotiable based on qualifications.Comprehensive State Medical Insurance, Dental and Vision InsuranceLife InsuranceLong-term disabilityParental LeaveBereavement LeaveDeferred Compensation 401K PlansHealth Savings Account (HSA)Public Loan Forgiveness Program (Student Loan Forgiveness Program)11 Paid Holidays + 3 Optional HolidaysLongevity PaySC State Retirement Plan PensionPaid Vacation and Sick TimeExpanded Sick BankCritical Care and Cancer InsuranceWellness ScreeningsEmployee Assistance ProgramsProfessional Development / Trainings / ConferencesDuties and ResponsibilitiesAnalyzes cases, interprets facts and legal documents, drafts and prepares the appropriate forms and documents needed to manage child support and alimony cases through the Palmetto Automated Child Support System (PACSS) in conjunction with the Family Court Case Management System (FCCMS).Reviews caseload on a monthly basis to determine appropriate enforcement action necessary to bring cases into compliance. Prepares all documentation necessary to facilitate enforcement.Monitors enforcement issues, requests hold, performs investigations, to resolve all issues relate to enforcement.Reviews cases and/or documentation provided by the public, research details, draft orders, meets with judges, the SC Department of Social Services staff and other court staff to modify or close cases as determined by information provided and research of the actions.Monitors and manages cases through the use of monthly reports and system generated reminders used to maintain/monitor support payment records, overall case compliance and/or any other case anomalies.Performs collections activities by utilizing methods such as (but not limited to): telephone contact, mail/email, court action, etc.Provides professional and courteous customer service to parties involved in the case including law enforcement, employers, attorneys and Judges, internal and external county agencies, and the community.Provides support during family court proceedings.Performs related work as assigned.Education and ExperienceAssociate's Degree or an equivalent combination of training and experience.Two (2) years of accounting, bookkeeping, banking and/or experience with the court system, law office, or related field or an equivalent combination of education, training and experience.A high degree of resourcefulness and the ability to interpret and apply a variety of procedures and regulations is required.Certifications and LicensesNotary Public Commission.Applicants with equivalent experience and/or education may be considered.Physical DemandsPhysical demands refer to the requirements for physical exertion and coordination of limb and body movement.Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.Americans with Disabilities Act ComplianceYork County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.Standard ClausesMay be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of the County.This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.#J-18808-Ljbffr

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