Dispatcher/Bus Backer

Location: Washington, DC (Union Station)Compensation: $19-21 hourlySchedule: 9am-7pm (Up to 50 hours per week; Days worked vary based on needs of operation)Dispatcher/Bus BackerBus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Dispatcher and Bus Backer for Union Station in Washington, DC. The incumbent will report to the General Manager. The Dispatcher/Bus Backer is responsible for ensuring on-time departures and arrivals, and maintaining effective communication between drivers, passengers, and station personnel. Also, assisting drivers with safely maneuvering motor coaches in tight spaces, particularly within station loading areas. This role is critical to delivering safe, efficient, and customer-focused transportation services. As well as, ensuring safe positioning of buses, supporting traffic flow, and enhancing overall safety at the terminal.What we offerHealth, Dental, and Vision InsuranceTerm life insurance (company paid and voluntary)401(k) planGenerous Paid time offEmployee Assistance Program “EAP”Free membership for “Tickets At Work” for exclusive employee dealsGrowth Opportunities with one of the largest privately held transportation companies in North America.Paid WeeklyDescriptionGuide drivers when backing buses into bays or parking areas using hand signals and/or radio communicationEnsure safe movement of buses in congested station areasMonitor pedestrian and vehicle traffic to prevent accidentsAssist with staging buses for departures and arrivalsPerform basic visual safety checks (lights, doors, clearance)Communicate with drivers regarding lane assignments and timingHelp maintain orderly flow of Coach USA/Dillon's buses at Union StationAssist with passenger questionsLoading/unloading luggage when requiredChecking tickets when needed and directing them to the correct busMinimum RequirementsAvailable on weekends, holidays, days, and nights and work flexible long shifts depending on the operation's needsExemplary customer service skillsAbility to read, write and speak English fluentlyExperience in transportation, ground operations, or similar role preferredStrong situational awareness and attention to detailAbility to work outdoors in various weather conditionsExcellent communication skills and ability to give clear directionsMust be able to stand for long periods and perform physical tasksMust be able to lift and load/unload luggage when neededCoach USA, LLC is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.#J-18808-Ljbffr

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