Airport FBO Operations Agent

Airport Operations Agent

The Airport Operations Agent works to ensure the safety, security, and maintenance of Airport grounds, equipment, buildings, and facilities as directed. The employee responds to Airport Rescue and Fire Fighting (ARFF) situations. The employee is also responsible for performing all Fixed Based Operator (FBO) services as necessary, including providing excellent customer service to all airport guests such as pilots, passengers, tenants, and the public.

Essential duties include responding to any aircraft emergencies within the allotted 3 min time window and providing firefighting and rescue services. Other responsibilities include testing the firefighting foam, loading dry chemical powder, refilling water tanks, performing visual inspections on ARFF truck, keeping ARFF truck clean, marshaling aircraft, providing pilots and passengers with customer service needs, providing aircraft pilots services, ensuring the correct fuel amount is put into the aircraft, towing the aircraft, obtaining aircraft information, answering incoming calls, using proper communication on radio, performing nightly settlements, completing truck sheets, fuel truck inspection records, and airport runway inspection paperwork, completing fuel farm reports, receiving fuel loads, keeping all airport training and certificates up to date, performing runway inspections, performing wildlife management, replacing damaged light fixtures, patching holes in airfield pavements, issuing NOTAMs, painting pavement markings, assisting with mowing and weed eating airport areas, performing snow removal, performing friction tests, calibrating PAPI light, ensuring security of the airport, communicating with ground and tower frequency, escorting vehicles onto the ramp, cleaning airport terminal, ARFF, hangars, and maintenance buildings, performing maintenance of all airport grounds, performing basic equipment maintenance, performing refueling fuel trucks, removing F.O.D, assisting with projects, maintaining a clean and safe work environment, cleaning and maintaining storm drainage, and other duties as assigned.

Working conditions include regular exposure to physically demanding, unpleasant, strenuous, odorous, and/or hazardous elements such as inclement weather, operation of heavy equipment, etc. The work environment may be inside or outside. Conditions encountered may include dirt, dust, noise, fumes, low/high temperatures, severe precipitation, wind hazards, vibration, etc. Hazardous conditions may include working from ladders, elevated locations, mechanical hazards, airport traffic hazards, and electrical/fire hazards, potentially explosive materials, and aircraft accidents/incidents that may require an ARFF response. Work as part of a twenty-four-hour, day-to-day operation to ensure the safety and security of all individuals and aircraft using the Airport facilities. Employees must be able to work different shifts as may be assigned and be able to respond to the airport for call outs for aircraft servicing and maintenance of property.

Physical requirements include repeated standing, sitting, climbing, bending, crouching, stooping, stretching, crawling, and occasionally prolonged standing or visual concentration. Daily operations may require unaided lifting of objects weighing as much as fifty (50) pounds, with occasional lifting of more than one hundred (100) pounds. The employee spends the majority of work time using equipment and tools requiring fine hand-eye coordination.

Use of technology and equipment includes daily use of computers for data entry and use of the telephone, radios, fax machine, copier, etc. Daily use of light equipment such as push mowers, trimmers, pole saws, janitorial equipment, electrical, mechanical, and plumbing tools for routine maintenance of facilities, equipment, and machinery, etc. Regular use of larger equipment such as tractors, mowers, snow plows, snow blowers, etc.

Contact involves frequent internal and external contact, but generally only on routine matters such as providing or obtaining information. This position reports to the Airport Superintendent and the Airport Director and does not supervise any employees.

The City of Morgantown is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.

Minimum requirements include a high school degree or equivalent (GED), valid driver's license, ability to obtain ARFF certification within 6 months of employment, ability to obtain CPR & First Aid certification within 6 months of employment, one year of labor experience, ability to pass a 10-year background check, and effective and efficient communication skills, both oral and written. Preferred qualifications include more than one year of relevant experience, specifically in airport operations, current CPR and first aid training and/or certificates, and previous customer service experience.

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