Service Dispatcher

Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers.As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!ResponsibilitiesAs a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.Specific dutiesScheduling service calls and providing work orders for Service Technicians according to urgencyReviewing jobs in the service monitor to ensure they are dispatched and assigned as requiredCommunicating with other Dispatchers, Service Technicians and other departmentsRequirementsAs a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.Specific qualificationsHigh School Diploma or Equivalent1 - 2 years prior dispatch experience preferredPrior experience in a customer service setting a plusAbility to work well in a fast paced environmentProficiency with the MS Office Suite, MS Outlook and Web navigationBenefitsMedical coverage (F/T staff)Retirement SavingsPosting LocationNewtown, PAPosition TypeFull Time - RegularThis Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.#J-18808-Ljbffr

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