Dispatcher

Dispatcher

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Career Opportunity :

The Dispatcher provides administrative support to the transportation office focusing on logistics scheduling, shipping information and report generation. The Dispatcher also provides other clerical and administrative support.

Essential Job Functions :

Safety

Support Smurfit Westrock's safety initiatives and programs. Always maintain compliance with applicable safety rules and regulations and support team members with maintaining a safe workplace.

Logistics and Administration

• Communication with suppliers for load scheduling
• Administer billing, load allocations and trip tickets.
• Ensure all required paperwork has been completed and is in good order.
• Complete monthly generation reports for suppliers/vendors.
• Month end data entry.
• Customer Service via email and phone to assist customers/vendors with issues and requests.
• Assisting with sales and contract issues.
• Communicate with drivers to coordinate and confirm daily routes.
• Scale operations including data entry of all inbound/outbound loads into the system.
• Daily auditing of scale tickets
• Sends all monthly reporting to suppliers
• Performs other job duties as needed.

Qualifications

• Intermediate level ability with Microsoft Office and general computer literacy.
• Preferred 1+ years of administrative experience.
• Effective verbal communication and customer service skills.
• Ability to communicate effectively and demonstrate courtesy and tact when interacting with other employees and customers.
• Good organization skills; attention to detail and accuracy; ability to work on multiple administrative tasks; ability to effectively communicate department policies and procedures.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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