Government Careers

  • Dispatcher II

  • Kenan Advantage Group
  • Loudon, Tennessee 37774 United States View Map
Dispatcher II

96 Loudon TN - Loudon, TN 37774

Overview

Position Type Dispatch Job Shift 8hr Travel Percentage None Category IC1

Description

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area as well as assisting with administrative duties.

Essential Functions

  • Assess customer needs and timing of deliveries
  • Manage daily delivery schedule for drivers
  • Plan deliveries to inventory-managed retail gas outlets
  • Receive orders from suppliers, gas station dealers, and renewable fuels distributors
  • Provide frontline customer service for existing accounts
  • Assist with general administrative duties (accounting, payroll, etc).
  • Answer all incoming phone calls promptly and courteously
  • Monitor e-mail for incoming orders, inventory updates, and communication between team members
  • Monitor web portals for station inventories
  • Solicit freight from customers
  • Create loads in dispatch system
  • Divide dispatch responsibilities with other team members
  • Enter incidents into KITS (incident reporting system)
Qualifications

Qualifications

  • High school diploma or equivalent
  • 2 years of dispatching experience
  • Excellent conflict resolution and skills
  • Effective oral, written and interpersonal communication skills
Dispatcher II

96 Loudon TN - Loudon, TN 37774

Overview

Position Type Dispatch Job Shift 8hr Travel Percentage None Category IC1

Description

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area as well as assisting with administrative duties.

Essential Functions

  • Assess customer needs and timing of deliveries
  • Manage daily delivery schedule for drivers
  • Plan deliveries to inventory-managed retail gas outlets
  • Receive orders from suppliers, gas station dealers, and renewable fuels distributors
  • Provide frontline customer service for existing accounts
  • Assist with general administrative duties (accounting, payroll, etc).
  • Answer all incoming phone calls promptly and courteously
  • Monitor e-mail for incoming orders, inventory updates, and communication between team members
  • Monitor web portals for station inventories
  • Solicit freight from customers
  • Create loads in dispatch system
  • Divide dispatch responsibilities with other team members
  • Enter incidents into KITS (incident reporting system)
Qualifications

Qualifications

  • High school diploma or equivalent
  • 2 years of dispatching experience
  • Excellent conflict resolution and skills
  • Effective oral, written and interpersonal communication skills
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