Dispatcher

Dispatcher A privately held company with a strong local presence is seeking an organized and service-oriented dispatcher to join its team in the Albany, NY area.This is a full-time, in-person opportunity to support dispatch and scheduling operations in a fast-paced environment. The role requires strong communication skills, attention to detail, and the ability to manage multiple tasks and deadlines.Key Responsibilities:Manage incoming calls, emails, and texts from customersSchedule field personnel based on service requests and availabilityEnter and update job details in internal systemsMonitor shared inboxes and respond promptly to time-sensitive inquiriesCoordinate closely with internal team members and field staffEnsure accurate documentation for service tracking and billing purposesPreferred Qualifications:1+ year of experience in dispatch, scheduling, or administrative supportStrong multitasking skills and comfort working in a fast-paced settingExcellent written and verbal communication abilitiesProficiency in Microsoft Outlook, Word, and ExcelDependable, punctual, and detail-orientedWilling to work occasional overtime and rotating on-call hoursCompensation & Benefits:$47,000-$52,000 per yearComprehensive benefits including health, dental, vision, and 401(k) with company matchPaid time offSchedule: Monday-Friday 6:00am to 3:00pmWork Location: On-site in the Albany, NY area

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