Government Careers

  • TS/SCI Cleared User Support Specialist - Journeyman

  • ASM Research
  • Virginia, Minnesota 55792 United States View Map

ASM Research seeks a User Support Specialist – Journeyman to provide tiered technical support for end users in a mission-critical enterprise environment, resolving hardware, software, and network issues while maintaining high levels of service and system availability.The role involves troubleshooting across channels, managing incidents and service requests, assisting with user account provisioning, and contributing to the knowledge base.#J-18808-Ljbffr

ASM Research seeks a User Support Specialist – Journeyman to provide tiered technical support for end users in a mission-critical enterprise environment, resolving hardware, software, and network issues while maintaining high levels of service and system availability.The role involves troubleshooting across channels, managing incidents and service requests, assisting with user account provisioning, and contributing to the knowledge base.#J-18808-Ljbffr

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