Office Assistant - PAO

ESSENTIAL FUNCTIONS

This is the journey level in the Office Assistant series. Incumbents have acquired basic clerical knowledge and are granted a greater degree of independence as further experience is gained. Under close supervision, conducts a variety of routine general office functions for assigned areas of work; provides customer service to the public; and performs other duties as assigned.

The following duties are the fundamental, crucial job duties performed by this position. This is not a comprehensive list of all tasks that may be assigned. Incumbent may be required to perform other duties as assigned and appropriate for the position.

• Answers and directs incoming calls to appropriate departments and/or individuals; responds to basic inquiries regarding departmental services, policies, and procedures; greets and directs visitors.
• Provides customer service to the public and/or outside agencies; updates trial line.
• Maintains departmental calendars; schedules meetings and appointments.
• Prepares, copies, scans, processes, and/or distributes correspondence, forms, faxes, notices, and other types of documents.
• Updates and maintains departmental records, files, lists.
• Conducts research, compiles data, and prepares a variety of departmental reports.
• Works with local law enforcement in regards to evidence status and case disposition.
• Conducts background checks.
• Performs data entry and/or other routine clerical tasks; receives, sorts, and distributes departmental mail.
• Imports intake reports and/or discovery received into case management system.

WORKING ENVIRONMENT / PHYSICAL DEMANDS

Work is performed in a standard office environment and/or at the public counter; subject to sitting for extended periods of time, standing, walking, bending, reaching, and lifting of objects up to 30 pounds.

REQUIRED QUALIFICATIONS

High School Diploma or G.E.D. equivalent; AND one (1) year clerical experience.

COMPETENCIES (Knowledge, Skills, Abilities, and Behaviors)

Knowledge of:

• General office practices and equipment.
• Standard computer software applications.
• Telephone etiquette and customer service protocols.

Skills In:

• Performing a variety of clerical functions.
• Responding to inquiries and providing customer service to the public.
• Preparing and maintaining correspondence, reports, and other documentation.
• Establishing and maintain effective working relationships with other staff, County departments, outside agencies and the general public.
• Communicating effectively verbally and in writing.

Ability To:

• Learn and follow County policies and procedures.
• Maintain confidentiality.

Behaviors:

• Regular, reliable attendance.

Lewis County is an equal opportunity employer that provides access, free from discrimination based on race, color, national origin, religion, age, sex, marital status, sexual orientation, military or veteran status, pregnancy, disability, genetic information or any other basis protected by law in employment or provisions of services.

Health Insurance: We offer comprehensive medical coverage-including vision-along with dental and basic life insurance for employees and their families. Multiple medical plan options are available, so you can choose the coverage that best fits your needs.

Retirement Plans: Secure your future with enrollment in one of Washington State's Department of Retirement Systems programs: PERS, PSERS, or LEOFF. Both you and the County contribute to your retirement, ensuring long-term financial stability.

Paid Leave: Full-time regular employees earn paid vacation in addition to paid holidays.

Longevity: We recognize and reward your dedication with additional monthly compensation for continuous service milestones.

Deferred Compensation: Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Flexible Spending Account (FSA): Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.

Public Service Loan Forgiveness: If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Please visit our Employee Benefits webpage for details: 2026 Benefits

Accommodations for All Applicants: If you need accommodations during the selection process, we’re here to help! Contact our Human Resources Department at (360) 740-2737 or HR@lewiscountywa.gov .

Closing Date/Time: 8/9/2026 11:59 PM Pacific

Lewis County, WA

360-740-2737 Show more