Operations Center Dispatcher

Operations Center Dispatcher

National Ambulance, LLC is looking for a motivated individual to join our operations team in Springfield, MA. Incumbents are responsible for a wide variety of operations center activities, managing all available resources to include receiving emergency and non-emergency requests for ambulance service from public and private parties, transmitting orders to suitable response units and administrative duties.

Responsibilities:

• Multi-tasking in a fast paced office setting
• Communicating effectively, both verbally and in writing
• Resource Management
• Working independently without direct supervision to accomplish goals
• Scheduling & Quality Control

The ideal candidate will have:

• Experience in Microsoft Office
• The ability to type at least 40 wpm.
• Strong attention to detail
• Reliable transportation.
• A positive attitude.
• The ability to work in a team.
• Strong interpersonal skills.
• Willingness for continual learning.
• Flexibility, assertiveness, openness to change & forward thinking

Benefits:

• Health and Dental Insurance
• Flexible Scheduling
• Paid Time-Off
• 401k Plan
• Incentive Programs
• Extensive Paid Training Program
• Emergency Medical Technician Certification
• Emergency Medical Dispatcher Certification Requirements - Driver's License - Be able to read and write in English

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