Dispatcher & parts

Summary

Dispatcher PositionKevin's Plumbing & Heating is looking for a dependable, organized, and customer-focused dispatcher to join our team. Responsibilities include scheduling and setting up service work orders, following up with customers after service calls, ordering parts and tracking deliveries, checking in parts and maintaining accurate records, coordinating with technicians and office staff, and providing excellent customer service by phone and in person.Qualifications: Strong communication and customer service skills are a must. Excellent organizational and multitasking abilities. Basic computer skills and attention to detail. Software Field Edge and QuickBooks experience in dispatching, customer service, or the plumbing/HVAC industry is a plus, but we are willing to train the right person.Benefits: Company-paid single health insurance, 7 paid holidays, retirement plan with company match, paid time off (PTO) begins immediately, competitive pay based on experience, stable, full-time position with a well-established local company.If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a team that values hard work and customer service, we'd love to hear from you! Apply today by sending your resume to Kevinsplumbing@srt.com.

Job Description

Dispatcher PositionKevin's Plumbing & Heating is looking for a dependable, organized, and customer-focused dispatcher to join our team. Responsibilities include scheduling and setting up service work orders, following up with customers after service calls, ordering parts and tracking deliveries, checking in parts and maintaining accurate records, coordinating with technicians and office staff, and providing excellent customer service by phone and in person.Qualifications: Strong communication and customer service skills are a must. Excellent organizational and multitasking abilities. Basic computer skills and attention to detail. Software Field Edge and QuickBooks experience in dispatching, customer service, or the plumbing/HVAC industry is a plus, but we are willing to train the right person.Benefits: Company-paid single health insurance, 7 paid holidays, retirement plan with company match, paid time off (PTO) begins immediately, competitive pay based on experience, stable, full-time position with a well-established local company.If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a team that values hard work and customer service, we'd love to hear from you! Apply today by sending your resume to Kevinsplumbing@srt.com.