Agent/Investigator, Asset Protection (Orange County, CA)

This job is located and onsite at our stores in Orange County, CA.What Will You Be Doing?Responsible for the execution of Asset Protection initiatives in assigned locations 5-10 stores, as well as, implementation of shortage reduction programs in high shrink location(s)Provide in person and remote support to local store management to meet strategic asset protection objectivesPerform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance and customer serviceRoutine monthly travel to Focus Stores. Manage Focus Store program to ensure store compliance, and follow up on sub-standard performersProvide clear and consistent training to all store personnel on Asset Protection Initiatives. safety communication guidelines and current crisis management protocolsCommit to the highest degree of professionalism, integrity, and customer serviceComplete AP and Physical Security audits on a routine basis.Complete special projects as assigned by Regional Manager of Asset Protection.Optimize inventory accuracy through effective execution and management of physical inventories, store transfer monitoring and OMNI compliance.Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance.Proactively monitor systems and conduct surveillance to identify and investigate associate dishonesty.Conduct internal investigations for inventory, cash loss, and violations of policy.Prepare case reports covering investigation and case detailsManage initial investigative processes for all internal investigations within assigned alignment and the District when applicableServe as a liaison between store/APA investigations and certified market interviewersSupport investigations related to internal loss throughout the assigned region while partnering with GHO AnalystsConduct surveillance using CCTV and floor techniques to apprehend and deter theft in accordance with company apprehension policiesInitiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizationsRepresent company in court proceedings related to investigationsMaintain an effective relationship with store leaders, peer retailers, mall security and local law enforcement partnersProvide clear and consistent training to all store personnel on safety communication guidelines, acts of violence, and current crisis management protocolsUtilize analytics software to develop specific store loss prevention strategiesParticipate in corporate operational test programs to gauge viability of program evolution. Provide relevant observational data to the Global Home Office to inform policy decisionsResponsible for ensuring accurate execution of Store Programs. Routinely provide relevant feedback to store leaders regarding operational efficiencyEffectively identify and implement solutions to eliminate store margin erosionSupport new stores through physical store visitation and pre-open audits to ensure smooth and timely openingsWhat Do You Need To Bring?4-year degree preferred2 or more years of experience in Asset Protection, multi-location experience preferredStrong communication and interpersonal skillsAbility to evaluate circumstances and make timely decisions based on company apprehension guidelinesAbility to work nights, evenings and weekends appropriate to retail business needsMust pass a comprehensive background investigationMust have a reliable means of transportationBenefits & PerksAs an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:Incentive Bonus ProgramPaid Time OffPaid Volunteer Day per Year, allowing you to give back to your communityMerchandise DiscountMedical, Dental and Vision Insurance AvailableLife and Disability InsuranceAssociate Assistance ProgramPaid Parental and Adoption LeaveAccess to Carrot to support your unique parenthood journeyAccess to Headspace dedicated to creating healthier, happier lives from the inside outMobile Stipend401(K) Savings Plan with Company MatchOpportunities for Career Advancement, we believe in promoting from withinA Global Team of People Who'll Celebrate you for Being YOU#J-18808-Ljbffr

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