SECURITY DISPATCHER

Summary

Security Operations Center Staff

Location: Menomonee Falls, WI at Froedertert Men Falls Hospital facility. This job is on-site. FTE: 0.800000 Standard Hours: 32.00 Shift: Shift 2 Shift Details: Monday, Tuesday, Wednesday 4 pm - 12 am and Sunday 10 am - 6 pm Holidays: yes Weekends: yes

Job Summary: The primary function of this position is to staff the 24-hour Security Operations Center (SOC). The SOC handles emergency and non-emergency communications from security staff, hospital staff, law enforcement, visitors, and other emergency services via radio, telephone, computer, email, camera, in-person, or via any other medium. Vital functions of this position include: customer service, multi-line phone management, Computer-aided Dispatch (CAD) documentation, and effective, timely communication. Perform other duties as assigned.

Experience Description: Prior security, dispatcher or other relevant experience or education is required. Computer-aided Dispatch system experience, preferred. Prior dispatch experience in mid-sized department /emergency services is preferred.

Education Description: High School diploma or equivalent is required. College is preferred.

Training Description: ICS training, TERT certification, IAHSS Certification, HAM radio operator Training may be site specific.

Special Skills Description: Ability to work in a fast paced demanding environment. Ability to multi-task. Excellent customer service skills. Computer literate.

Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Paid time off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

Job Description

Security Operations Center Staff

Location: Menomonee Falls, WI at Froedertert Men Falls Hospital facility. This job is on-site. FTE: 0.800000 Standard Hours: 32.00 Shift: Shift 2 Shift Details: Monday, Tuesday, Wednesday 4 pm - 12 am and Sunday 10 am - 6 pm Holidays: yes Weekends: yes

Job Summary: The primary function of this position is to staff the 24-hour Security Operations Center (SOC). The SOC handles emergency and non-emergency communications from security staff, hospital staff, law enforcement, visitors, and other emergency services via radio, telephone, computer, email, camera, in-person, or via any other medium. Vital functions of this position include: customer service, multi-line phone management, Computer-aided Dispatch (CAD) documentation, and effective, timely communication. Perform other duties as assigned.

Experience Description: Prior security, dispatcher or other relevant experience or education is required. Computer-aided Dispatch system experience, preferred. Prior dispatch experience in mid-sized department /emergency services is preferred.

Education Description: High School diploma or equivalent is required. College is preferred.

Training Description: ICS training, TERT certification, IAHSS Certification, HAM radio operator Training may be site specific.

Special Skills Description: Ability to work in a fast paced demanding environment. Ability to multi-task. Excellent customer service skills. Computer literate.

Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: Paid time off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available