Court Facilitator

Summary

Court Facilitator Limited Duration: This is a full-time, limited-duration position currently funded through June 30, 2027. Continuation beyond that date is subject to available funding.If you are a current OJD regular status employee, acceptance of a limited-duration status position does not change your status to limited duration (although probationary service may still apply). See Judicial Department Personnel Rule 6 for more information or contact your assigned HR Manager.Interviews: Generally, interviews will be scheduled within two weeks after the application deadline. May take longer, depending on the number of applications.Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD's efforts to remove barriers to access justice services, and welcome interacting with the public.We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.Benefits to YouWe pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.The hourly equivalent for this position is $28.87 - $44.79, and the annual salary for this position is $60,049 - $93,160.10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.Salary offers are made with consideration of the candidate's education and experience.Position HighlightsThe Lane County Circuit Court in Eugene, Oregon, is hiring a Court Facilitator to join our team in the Family Court Assistance Office.In this roleYou will help self-represented litigants navigate domestic relations case issues. You will provide an overview of court forms and processes to determine which forms are needed. You will meet with self-represented litigants in person and remotely to help them fill out their documents, make sure their paperwork is complete, and provide information about available resources and educational materials. You will also perform data entry, draft judgments and prepare them for a judge's signature, and attend ex parte and status conferences to provide case information to judges and court staff.Customer service is a key part of this position. You will explain court procedures and local court rules that apply to a litigant's situation for local and regional programs. You will schedule appointments for document review. You will respond to questions about family law cases. You will also sort and prepare self-help form packets. The support you provide will be in person, over the phone, through video-conference, and through email.You will spend occasional time attending meetings and training sessions. You will also help the Family Court Coordinator and management staff by suggesting improvements to program procedures.Assigned tasks may be changed to accommodate workload and organizational needs.Instructions for REQUIRED Cover Letter and Work History/ResumeYour cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.Cover Letter (REQUIRED)Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.Address the cover letter "To the Hiring Manager."In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.Prepare your cover letter before starting your Workday application.Work History/Resume (REQUIRED)Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name.ORComplete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.The application deadline is 11:59 p.m. on the date listed above.Minimum Qualifications(These must be evident in your resume or work history.)The qualified candidate must have a high school diploma or equivalent.ANDAt least three (3) years of clerical experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.ORAny combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.Special Qualifications(These must be verifiable.)None.Requested Skills and Attributes(These must be addressed in your cover letter.)Experience performing a variety of clerical or administrative support tasks that included using a computer to enter and retrieve information, scheduling meetings, meeting strict deadlines, and maintaining accuracy when interrupted or distracted by a noisy work setting.Experience explaining processes, procedures, or policies.Experience providing customer service to a variety of individuals in challenging circumstances.Experience reviewing documents for accuracy and completeness.Experience identifying and safeguarding confidential information and materials.Working ConditionsThis is a full-time, limited-duration position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.Occasional after-hours or overtime work may be required.Occasional local and statewide travel will be required occasionally.Frequent phone and in-person contact with people from diverse backgrounds.Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma.There is a high volume of work with frequent interruptions, which requires concentration.Long periods of sitting or standing while working at the computer.Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.Additional InformationCriminal Background Check: You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.Reference Checks: By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.United States Employment Eligibility: OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.Future Vacancies: Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.Age-Based Discrimination: OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.Veterans' or Oregon National Guard Preference: Eligible veterans and current or former servicemembers

Job Description

Court Facilitator Limited Duration: This is a full-time, limited-duration position currently funded through June 30, 2027. Continuation beyond that date is subject to available funding.If you are a current OJD regular status employee, acceptance of a limited-duration status position does not change your status to limited duration (although probationary service may still apply). See Judicial Department Personnel Rule 6 for more information or contact your assigned HR Manager.Interviews: Generally, interviews will be scheduled within two weeks after the application deadline. May take longer, depending on the number of applications.Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD's efforts to remove barriers to access justice services, and welcome interacting with the public.We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.Benefits to YouWe pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.The hourly equivalent for this position is $28.87 - $44.79, and the annual salary for this position is $60,049 - $93,160.10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.Salary offers are made with consideration of the candidate's education and experience.Position HighlightsThe Lane County Circuit Court in Eugene, Oregon, is hiring a Court Facilitator to join our team in the Family Court Assistance Office.In this roleYou will help self-represented litigants navigate domestic relations case issues. You will provide an overview of court forms and processes to determine which forms are needed. You will meet with self-represented litigants in person and remotely to help them fill out their documents, make sure their paperwork is complete, and provide information about available resources and educational materials. You will also perform data entry, draft judgments and prepare them for a judge's signature, and attend ex parte and status conferences to provide case information to judges and court staff.Customer service is a key part of this position. You will explain court procedures and local court rules that apply to a litigant's situation for local and regional programs. You will schedule appointments for document review. You will respond to questions about family law cases. You will also sort and prepare self-help form packets. The support you provide will be in person, over the phone, through video-conference, and through email.You will spend occasional time attending meetings and training sessions. You will also help the Family Court Coordinator and management staff by suggesting improvements to program procedures.Assigned tasks may be changed to accommodate workload and organizational needs.Instructions for REQUIRED Cover Letter and Work History/ResumeYour cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.Cover Letter (REQUIRED)Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.Address the cover letter "To the Hiring Manager."In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.Prepare your cover letter before starting your Workday application.Work History/Resume (REQUIRED)Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name.ORComplete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.The application deadline is 11:59 p.m. on the date listed above.Minimum Qualifications(These must be evident in your resume or work history.)The qualified candidate must have a high school diploma or equivalent.ANDAt least three (3) years of clerical experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.ORAny combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.Special Qualifications(These must be verifiable.)None.Requested Skills and Attributes(These must be addressed in your cover letter.)Experience performing a variety of clerical or administrative support tasks that included using a computer to enter and retrieve information, scheduling meetings, meeting strict deadlines, and maintaining accuracy when interrupted or distracted by a noisy work setting.Experience explaining processes, procedures, or policies.Experience providing customer service to a variety of individuals in challenging circumstances.Experience reviewing documents for accuracy and completeness.Experience identifying and safeguarding confidential information and materials.Working ConditionsThis is a full-time, limited-duration position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.Occasional after-hours or overtime work may be required.Occasional local and statewide travel will be required occasionally.Frequent phone and in-person contact with people from diverse backgrounds.Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma.There is a high volume of work with frequent interruptions, which requires concentration.Long periods of sitting or standing while working at the computer.Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.Additional InformationCriminal Background Check: You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.Reference Checks: By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.United States Employment Eligibility: OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.Future Vacancies: Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.Age-Based Discrimination: OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.Veterans' or Oregon National Guard Preference: Eligible veterans and current or former servicemembers