Security Operations Center Dispatcher (Altria)

Summary

Security DispatcherAllied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!Allied Universal is Now Hiring FULL - TIME Security Dispatcher!Weekly Pay! - As Well As a Work Today, Get Paid Tomorrow Option!Join the World's Leading Global Security Company!Excellent Career Advancement Opportunities!Paid Orientation, Medical, Dental, Vision and 401k for Full - Time!Delaware City, De6p - 6a Rotating 12 hour shiftsSecurity Experience - +1 Years$17 An Hour Starting Pay!Allied Universal® is hiring a Security Operations Center Dispatcher. The Security Operations Center Dispatcher has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team.Responsibilities:Alarm monitoringCCTV monitoringCamera SurveyAnswering phones; operate IP based telephone systemRadio Dispatch; use multi-channel communicationsRadio and call loggingIncident Report issuance and collectionOperations support; routing of call information to the appropriate units for handlingEnsure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring stationReceive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systemsProcess and evaluate information received from all available sources, and respond with the appropriate communication and dispatch proceduresCoordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)Qualifications:Must possess a high school diploma or equivalentLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employmentWork experience must include the following:Demonstrated analytic and critical thinking skills and ability to prepare reportsAbility to prioritize workload based on urgencyDemonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)Ability to communicate effectively with IT and Security Systems professionalsDemonstrated ability to operate radio, telephone equipment and/or console monitorsAbility to adapt in a dynamic work environment while possibly working under pressureAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

Job Description

Security DispatcherAllied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!Allied Universal is Now Hiring FULL - TIME Security Dispatcher!Weekly Pay! - As Well As a Work Today, Get Paid Tomorrow Option!Join the World's Leading Global Security Company!Excellent Career Advancement Opportunities!Paid Orientation, Medical, Dental, Vision and 401k for Full - Time!Delaware City, De6p - 6a Rotating 12 hour shiftsSecurity Experience - +1 Years$17 An Hour Starting Pay!Allied Universal® is hiring a Security Operations Center Dispatcher. The Security Operations Center Dispatcher has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team.Responsibilities:Alarm monitoringCCTV monitoringCamera SurveyAnswering phones; operate IP based telephone systemRadio Dispatch; use multi-channel communicationsRadio and call loggingIncident Report issuance and collectionOperations support; routing of call information to the appropriate units for handlingEnsure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring stationReceive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systemsProcess and evaluate information received from all available sources, and respond with the appropriate communication and dispatch proceduresCoordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)Qualifications:Must possess a high school diploma or equivalentLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employmentWork experience must include the following:Demonstrated analytic and critical thinking skills and ability to prepare reportsAbility to prioritize workload based on urgencyDemonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)Ability to communicate effectively with IT and Security Systems professionalsDemonstrated ability to operate radio, telephone equipment and/or console monitorsAbility to adapt in a dynamic work environment while possibly working under pressureAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.