Summary
Senior Quality/Continual Service Improvement (CSI) Lead
Join CACI as a Senior Quality/Continual Service Improvement (CSI) Lead in the Enterprise Communications Services 3 (ECS3) program, supporting our intel customer across various locations. Focus areas include design, transition, operations, and continual service improvement for tech modernization, LANs, WANs, and UC services.
Responsibilities:
- Develop, document, implement, and improve a QMS compliant with ISO 9001 and 27001.
- Document organizational quality management structure, roles, and responsibilities.
- Establish processes for technical data enforcement and technical proficiency training.
- Interface with government Quality Assurance for QMS changes.
- Oversee quality of products and services, maintain inspection records.
- Assist PM in monitoring cost, schedule, and performance; take corrective actions.
- Provide briefs and reports to government leaders; develop technical documents.
- Supervise junior/mid-level employees, set goals, and ensure policy adherence.
- Manage projects/processes, influence system design and solutions.
Qualifications: Required:
- DOD 8570 or IAT II certification
- ISO 9001 and 27001 QMS experience
- TS/SCI with ability to obtain CI polygraph
- 10+ years of relevant experience (Bachelor's Degree may be substituted for 5 years of relevant experience).
- Experience with technical contracts, ITSMO/PMO, configuration management, and network SLAs.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $68,400-$143,700 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Job Description
Senior Quality/Continual Service Improvement (CSI) Lead
Join CACI as a Senior Quality/Continual Service Improvement (CSI) Lead in the Enterprise Communications Services 3 (ECS3) program, supporting our intel customer across various locations. Focus areas include design, transition, operations, and continual service improvement for tech modernization, LANs, WANs, and UC services.
Responsibilities:
- Develop, document, implement, and improve a QMS compliant with ISO 9001 and 27001.
- Document organizational quality management structure, roles, and responsibilities.
- Establish processes for technical data enforcement and technical proficiency training.
- Interface with government Quality Assurance for QMS changes.
- Oversee quality of products and services, maintain inspection records.
- Assist PM in monitoring cost, schedule, and performance; take corrective actions.
- Provide briefs and reports to government leaders; develop technical documents.
- Supervise junior/mid-level employees, set goals, and ensure policy adherence.
- Manage projects/processes, influence system design and solutions.
Qualifications: Required:
- DOD 8570 or IAT II certification
- ISO 9001 and 27001 QMS experience
- TS/SCI with ability to obtain CI polygraph
- 10+ years of relevant experience (Bachelor's Degree may be substituted for 5 years of relevant experience).
- Experience with technical contracts, ITSMO/PMO, configuration management, and network SLAs.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $68,400-$143,700 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Government Careers
Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.
Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.
Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.
MORE JOBS
-
Incident Response Analyst (24)
- all cities, Minnesota
- Virtual Vocations
- Aug 18, 2026
-
Equipment Dispatcher (General Services Department - Promotional Opportunity)
- Detroit, Michigan
- City of Detroit, MI
- Aug 18, 2026
-
AFSOC ELINT Curriculum Developer (32)
- all cities, New Jersey
- Virtual Vocations
- Aug 18, 2026
-
Temporary Faculty Pool, Asian Pacific Studies
- Carson, California
- Cal State University (CSU) Dominguez Hills
- Apr 28, 2026
-
Curator, Women in Politics Archives
- Bancroft, Wisconsin
- California Academic & Research Libraries
- Aug 18, 2026
-
Senior Cloud Engineer with Security Clearance (12)
- all cities, Hawaii
- Virtual Vocations
- Aug 18, 2026