Community Health Worker - ECM Contract*

The Job

Arrowhead Regional Medical Center (ARMC) is recruiting for Contract Community Health Workers who will build supportive working relationships with Enhanced Care Management (ECM) patients to fully understand patients’ needs. This dynamic career opportunity offers a unique way to provide patient care and collaborate with physicians and other healthcare professionals to manage patients with chronic disease processes and transitions of care within the population health management model.

Duties include, but are not limited to, the following:

• Assist ECM patients in getting the most of their Primary Care Physician (PCP) and specialty provider visits by conducting pre and post visit contacts using “Pre visit” and “Post visit” patient facing forms.
• Provide accompaniment to PCP, specialty, and social service visits as needed to provide emotional support and gain further understanding of patient’s deficits when engaging with service providers.
• Evaluate patient’s levels of health literacy and translate communications with providers and nursing staff.
• Conduct assessments including, but not limited to CHA, PHQ9, and BAM.
• Evaluate patient needs and referral to appropriate resources to address social determinates of health on an ongoing basis.
• Provide medication review with patients at their home or at the clinic, which includes providing patient with a pill box and individualized plan for filling the pill box, as instructed by Registered Nurse Care Manager (RNCM).
• Provide assistance in applying for and connecting with public and community benefits and resources, including educating patients on qualifying criteria for various benefits and resources.

Enhanced Care Management (ECM)

The Enhanced Care Management (ECM) benefit is a foundational component of CalAIM. ECM is a whole-person, interdisciplinary approach to comprehensive care management that addresses the clinical and non-clinical needs of high-cost, high-need managed care members through systematic coordination of services that is community-based, interdisciplinary, high-touch, and person-centered.

*This recruitment may be used to fill other Community Health Worker-Contract vacancies as they occur*

The contract position receives the following benefits:

• Medical, Dental, & Vision
• Holiday leave
• Sick leave
• Vacation leave
• Participation in the County's PST retirement system
• Eligible to participate in the County's 457(b) Salary Savings Plan
• Eligible to participate in the Dependent Care Assistance Plan
• Eligible to participate in the Flexible Spending Account

CONDITIONS OF EMPLOYMENT

Appointment: This is a contract position which does not obtain status as a regular County employee. Working as a contract employee does not preclude you from applying and competing for Regular positions within the County.

Work schedule: The work schedule is full-time (approximately 40 hours per week) Monday through Friday, 8am-5pm.

Travel: Travel throughout the County may be required. At the time of hire, reliable transportation, a valid California Class C driver license and proof of automobile liability insurance is required for the individual providing the transportation. Mileage reimbursement is available.

Vaccination Requirement: Per the December 24, 2021 updated CA State Public Health Officer Order, all workers who provide services or work in facilities described in subdivision (a) of the order, including clinics and doctor offices, must be fully vaccinated for COVID-19. In addition, CDPH Public Health Officer Orders updated on February 22, 2022 requires all workers in health care settings currently eligible for boosters, who provide services or work in the impacted facilities must be “fully vaccinated and boosted” for COVID-19 by March 1, 2022. Workers may be exempt from the vaccination requirements under section (1). View the full order here: https://bit.ly/3k0RNMt .

The entire All Facilities Letter notifying of updates to the Public Health Order is available at the following link:
AFL 21-34.3 Coronavirus Disease 2019 (COVID-19) Vaccine Requirement for Healthcare Personnel (HCP) .


Vaccination Exemptions: Upon hire, candidates will be required to submit proof of vaccination including the booster dose or request an exemption from the vaccination and booster requirements based on either religious belief or medical reasons.

Minimum Requirements

Candidates must meet both the Education and Experience requirements:

Education:

Possession of a high school diploma or equivalent is required.

Experience:

Certification as a CHW or at least two (2) years of experience as a CHW, Promotor, or Health Navigator; or two (2) years experience working in community outreach, customer service with a medical office, Behavioral Health, or Substance Use disorder program.

Selection Process

There will be a review of the minimum qualifications based on the information provided in your Application and the Supplemental Questionnaire. The most highly qualified candidates will be referred to the hiring department for consideration. Be sure to include in your application and supplemental questions your experience in meeting the minimum requirements.

Please complete and submit the online employment application and supplemental questionnaire as soon as possible. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points.

Please click HERE for important Applicant Information and the County Employment Process .

Contract Employees
Specific benefit informationcan be found in the job announcement or your employment contract.Detailed benefitsinformation can also be viewed on theCounty's Employee Benefits and Services Division website at hr.sbcounty.gov/employee-benefits/benefits-occupational-unit/ .

Closing Date/Time: Continuous

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• San Bernardino County

• 9093878304

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