Mental Health Employment Placement Specialist

The Position

*This recruitment will remain open until all vacancies are filled (OUF)*

The Board of Supervisors have authorized the following future salary increases:

5% on July 1, 2024

5% on July 1, 2025

Why join the Contra Costa Health?
The Contra Costa County Health Services Department is offering an excellent career opportunity for qualified individuals interested in the Mental Health Employment Specialist position. The Behavioral Health Division currently has two (2) vacancies in Behavioral Health’s Vocational Services program located in Concord, CA.

Mental Health Employment Placement Specialists are responsible for providing a variety of job development, placement and support services for clients with mental health, substance use disorders and/or co-occuring disorders in finding and retaining jobs in the community. Duties include: making and maintaining contact with employers; identifying and securing job opportunities that match the client's goals and training with the job requirements; participating in outreach and recruitment activities by attending job fairs; developing brochures; discussing job goals and work history with clients and reviewing the assessment of their job readiness; advising clients on vocational issues and barriers to employment; and providing a variety of support services to clients both individually and in groups, such as assisting them in developing resumes and instructing them in the employment application process. Our current vacancies are assigned to provide these services to clients in East County and Central County.

Incumbents in this position are supervised by the Mental Health Vocational Services Coordinator or the Mental Health Program Manager.

We are looking for someone who:

• Knows job development techniques, work related computer applications, and can appropriately match clients to jobs.
• Has a strong communication style, both verbally and in writing, and communicates clearly and professionally with staff, clients, employers, and community partners.
• Works effectively with other professionals and as a team member.
• Establishes and maintains accurate records and files.
• Acknowledges and respects cultural and linguistic differences of diverse populations.

What you will typically be responsible for:

• Providing placement support services to clients such as assisting with resume preparation, conducting mock interviews, and instruction on the online employment application process
• Participating in employer outreach by attending job fairs and developing relationships with potential employers in the community
• Maintaining records of employer contacts
• Advising clients regarding soft skills, appropriate work attire and employment communication skills
• Attending and participating in meetings, at least once a month, to coordinate services for clients
• Providing reporting documentation regarding placement and retention services rendered
• Conducting job development and job search activities directed towards positions that are individualized to the interest of the clients on his/her caseload
• Entering necessary information to online database - Efforts to Outcome (ETO); maintaining and updating clients record pertaining to placement services provided

A few reasons you might love this job:

• Your day-to-day tasks and activities will be stimulating, interesting, and will encompass a wide range of responsibilities.
• Your guidance will be used to improve the lives of the diverse and marginalized community that we serve.
• You will be part of a program which has a number of resources that help our clients learn to manage their lives, their mental health conditions, and/or substance abuse disorders more effectively, and improve their quality of life.
• You will be working with a team of people who are dedicated and have a passion for their work, focusing on our common mission and goals to serve our community.

A few challenges you might face in this job:

• Keeping clients motivated and engaged during the placement and retention process
• Developing employer relationships and filling open positions with qualified candidates
• Adapting own personal techniques to diversified population served

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Decision Making: Choosing optimal courses of action in a timely manner
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Listening: Fully comprehending spoken communication
• Oral Communication: Engaging effectively in dialogue
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
• Teamwork: Collaborating with others to achieve shared goals

To read the complete job description, please visit the website: https://www.cccounty.us/hr .

The eligible list established from this recruitment may remain in effect for six (6) months.

Minimum Qualifications

License Required: Possession of a valid California Motor Vehicle Operator’s License. Out of state Motor Vehicle Operator’s license will be accepted during the application process.

Education: Possession of an AA or AS degree in Business or Counseling or a closely related field from an accredited college or university.

Experience: Three (3) years of full-time or its equivalent experience performing individual job development/career development activities with individuals with psychiatric and/or substance abuse diagnoses.

Substitution for Education: Additional experience may be substituted for the required degree education on a year-for-year basis up to a maximum of two (2) years.

Desirable Qualifications:

• Experience providing placement services, specifically serving the mental health and substance abuse disorder population
• Understanding of the community we serve and an ability to represent their values
• Can build relationships with various community employers
• Has a vision for encouraging clients toward self-sufficiency and improved quality of life
• Possesses marketing and public relations skills.

Selection Process

Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.Remote Oral Interview: Candidates that meet the minimum qualifications will be invited to participate in a remote oral interview. The assessment is designed to measure candidates' competencies as they relate to the job. In the assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies and an overall passing score of 70% or higher.. These may include, but are not limited to: Handling Stress, Professional Integrity & Ethics, Oral Communication, Building & Maintaining Relationships, Coaching & Developing Others, and Teamwork. Candidates must achieve a passing score on each of the competencies to pass the overall assessment and be placed on the eligible list. (Weighted 100%)
The Remote Oral Interview is tentatively scheduled to take place via computer (remotely) during the week of April 22, 2024.

The Remote Oral Interview will be administered remotely using a computer or mobile device such as a tablet or smartphone. You will need access to a reliable internet connection to take the assessment, as well as a computer or mobile device with a camera.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: Continuous

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• Contra Costa County Human Resources Department

• 925-655-2100

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