ANIMAL CONTROL MANAGER

Position/Program Information

DEPARTMENT OF ANIMAL CARE AND CONTROL

EXAM NUMBER: O3004I

TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY

FILING TYPE: OPEN CONTINUOUS

Filing begins on June 15, 2022 at 8:00 am PT and will remain open until the needs of the service are met and is subject to closure without prior notice.

DEFINITION:
Has immediate responsibility for the operations of an animal care center including field animal care and control services in an assigned geographical area, or provides management and administrative coordination services for a comprehensive Countywide animal care and control program that has significant impact to the Department.

CLASSIFICATION STANDARDS:
Positions allocable to this class receive administrative direction from a Deputy Director and are responsible for the operations of an animal care center in an assigned geographical area or for providing management services and administrative coordination for a comprehensive Countywide animal care and control program that has significant impact to the Department such as Revenue Services; Major Case Unit animal cruelty investigations; Critical Case Unit dangerous and vicious dog investigations; animal behavior and enrichment; or community outreach and education. Positions in this class have responsibility for animal shelter operations or a comprehensive Countywide program on a 24-hour, seven days-a-week basis and provide administrative and technical supervision to staff engaged in field patrol services, enforcement of animal license and vaccination services, animal care operations, animal behavior assessment and management, community outreach, humane education, customer service, animal cruelty investigations, dangerous/vicious dog investigations, and care center office work. These positions also perform budgetary, operational, and personnel management functions in order to effectively utilize the financial, material, and human resources allocated to assigned animal care center or a comprehensive Countywide program. Positions in this class must work effectively with members of the public, animal welfare groups, volunteers, community groups, board offices and city officials, and exercise knowledge specific to their assignment, such as State laws and County ordinances; courtroom and hearing practices; Departmental procedures pertinent to the impoundment, treatment and care of domestic and wild animals, and placement of stray or abandoned animals; animal behavior and enrichment theories and training strategies; and humane education practices.

Essential Job Functions

• Plans, organizes, and directs the operations and services of an animal care center and all field animal care and control services in an assigned geographical area, or a comprehensive Countywide animal care and control program.
  
• Supervises the enforcement of the County's Animal Control Ordinance and related State and local laws pertaining to animal licenses, vaccinations, and humane treatment of animals; supervises the collection of delinquent animal license fees and penalties.
  
• Develops animal behavior enrichment and training programs to help rehabilitate behaviorally challenged animals, in order to make them more adoptable. Establishes protocols and evaluation methods to prevent aggressive and vicious animals from being made available for adoption. Trains staff and volunteers regarding animal behavior using positive reinforcement and industry accepted animal training methodologies.
  
• Supervises all personnel assigned to the animal care center or a comprehensive Countywide program by evaluating performance, handling grievances at the first level, resolving disciplinary problems or recommending their resolution to higher levels.
  
• Establishes patrol areas or programs within the jurisdiction by analyzing such variables as workload statistics, population concentrations, available staff and traffic patterns.
  
• Assigns staff to shifts and patrol areas in order to maximize coverage on a seven-day, 24-hour basis; continually revises schedules on the basis of such factors as absences, citizen complaints, health hazards, needs of the animal population, community response and other emergencies.
  
• Maintains liaison and meets and confers with officials of contract cities, public law enforcement and wildlife agencies such as the State Department of Fish and Wildlife and other counties and cities, and community groups for the purpose of resolving problems concerning citizen complaints, level of service, response time and interpretation of code sections; assists local agencies in impounding and sheltering animals used as evidence in legal proceedings; disseminates educational information regarding the delivery of animal care and control services.
  
• Collaborates with non-profit organizations to serve the needs of animals and community members.
  
• Identifies training needs for personnel, and supervises the conduct of training sessions for all personnel on such subjects as animal behavior, animal care, law enforcement, customer service, loading livestock, and animal capture.
  
• Reviews reports for such things as completeness, quality and uniformity of service and standards, and for indications of training needs and workload trends.
  
• Prepares and submits budget requests for an assigned geographical area or comprehensive Countywide program; insures operations are maintained within established budget by reviewing and approving requests for overtime, equipment replacement, supplies, building and equipment repairs; and directs the allocation of resources to accomplish budget objectives.
  
• Researches, prepares and submits grants for program support and development.
  
• Reviews the results of inspections within subordinates' assigned area to ensure that all shifts are in conformance with laws governing feeding, sanitation, security and quarantine of animals.
  

Requirements

MINIMUM REQUIREMENTS:

OPTION 1

Three years of experience providing technical supervision in the operation of an animal care center or a comprehensive Countywide program including responsibility for investigation of violations of animal care and control regulations and court prosecution.

OPTION 2

Bachelor's degree in Ethology, Biology, Zoology, Psychology, Veterinary Technology or a closely related field and a minimum of five years of animal training or enrichment experience.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS:
2 - Light : Light physical effort which may include occasional light lifting to a 10 pounds limit, and some bending, stooping or squatting. Considerable walking may be involved.
SPECIAL REQUIREMENT INFORMATION:
In order to meet the MINIMUM REQUIREMENTS/OPTION 2, you must upload a legible copy of your official transcripts or degree at the time of filing OR within 15 calendar days of filing.

Note: If you are unable to attach the required documents, you may fax them to (562) 422-3187 within 15 calendar days of filing. Please include exam number and exam title.
Out-of-class work experience in the service of the County of Los Angeles will not be accepted for this examination.

Additional Information

EXAMINATION CONTENT
This examination will consist of a multiple choice and/or simulation assessment, weighted 100%, assessing:

• Verbal Ability
• Management Judgement
• Willingness to Learn
• Demonstrating Empathy
• Maintaining Good Working Relationships
• Sharing Knowledge and Guidance
• Analyzing Information
• Learning Quickly
• Generating New Ideas
• Using Time Efficiently
• Working to High Quality Standards
• Adapting to Change
• Controlling Emotions
• Achievement
• Responsibility
• Management Potential

MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 .

APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER.

TRANSFER OF TEST COMPONENTS:

Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains components that may be used in the future for new examinations and your test scores may be transferred.

TEST PREPARATION:

Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary.

An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section.

Additional practice tests are available at http://www.shldirect.com/practice_tests.html .
NOTE:
Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address.

Please add sperez@animalcare.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , no-reply@proctoru.com , and donot-reply@amcatmail.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail.

Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

Applications will be processed on an as-received basis and promulgated to the eligible register accordingly.

Test scores cannot be given over the telephone.

SPECIAL INFORMATION:
Appointees may be required to work any shift including evenings, nights, weekends and holidays.

VACANCY INFORMATION:
The resulting eligible register for this examination will be used to fill vacancies in the Department of Animal Care and Control Care Centers throughout Los Angeles County.

ELIGIBILITY INFORMATION:
The names of successful candidates will be placed on the Eligible Register for a period of twelve (12) months following the date of eligibility.
No Person may compete in this examination more than once every twelve (12) months.

APPLICATION AND FILING INFORMATION:

APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED.
Apply online by clicking on the green "Apply" tab for this posting. You can also track the status of your application using this website.

All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.

Utilizing VERBIAGE from the Class Specification and minimum requirements serving as your description of duties WILL NOT BE sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be disqualified.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. Resumes may be added to your application but cannot be substituted for the Experience portions of the County application nor for the completion and submission of the supplemental questions. If your application is incomplete, it will be rejected.
Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER:

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

NO SHARING OF USER ID AND PASSWORD:

All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record

FAIR CHANCE INITIATIVE:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
COUNTY OF LOS ANGELES EMPLOYMENT INFORMATION:

The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf (Download PDF reader) into a web browser search bar or click on the following link: County of Los Angeles Employment Information (Download PDF reader)

COVID-19 VACCINATION:

All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.
Department Contact Phone: (562) 534-1402
Department Contact Email: SPerez@animalcare.lacounty.gov
ADA Coordinator Phone: (562) 256-7101
California Relay Services Phone: (800) 735-2922
Teletype Phone: (800) 899-4099
Alternate TTY Phone: (800) 897-0077

For detailed information, please click here

• 

• Los Angeles County

• (800) 970-5478

Show more