Program Manager, Workforce Planning & Operations

Position/Program Information

EXAM TITLE: Program Manager, Workforce Planning & Operations

EXAM NUMBER: EW8194C-EA

JOB TYPE: OPEN COMPETITIVE - EMERGENCY APPOINTMENT

FILING DATES: Applications will be accepted starting 8:00 am (PT) on May 17, 2024 until the needs of the service are met. The application filing period is subject to closure without notice.

ABOUT THIS EMERGENCY APPOINTMENT:

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager, Workforce Development vacancy.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance.

This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager, Workforce Planning & Operations.

WORK LOCATION:

Economic Opportunity Headquarters

510 S Vermont Ave 11th Floor

Los Angeles CA 90020

Economic Opportunity offers a hybrid telework schedule subject to the needs of the department.

ABOUT THE DEPARTMENT:

The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County.

Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all.

Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces.

Essential Job Functions

Oversees all the Workforce Innovation and Opportunity funds for the Department (Adult, Dislocated Worker, Youth, and Rapid Response). Ensures that program performance goals are met and that there is appropriate use of funds.

Provides policy and programmatic oversight of all workforce programs for adults and youth, as such, Workforce Innovation and Opportunity Act (WIOA), American Rescue Plan Act (ARPA), ELEVATE, Pandemic Relief Rapid Re-employment (PRRR), Youth@Work across Calworks, Probation, and NCC funding streams, INVEST, LA Rise and HOME funded by the Homeless Initiative, RENEW, and Prison 2 Employment funded by State funds.

Leads the development of strategic policy and operations plans that improve the delivery of services and comply with Federal requirements and legislation that impact workforce programs, our Los Angeles County Workforce Development Board Local Area Plan, and our workforce program design set out in the AJCC procurement. Reviews policy for feasibility and makes recommendations about implementation, identifying key pros and cons, as applicable.•

Through subordinate supervisors, responsible for directing the preparation of directives, memos, letters, plans, reports, and recommendations including investigative, factual, and analytical data in support of adult workforce & youth programs including but not limited to WIOA Adult & Dislocated Worker, Rapid Response, National Dislocated Worker Grants, Youth@Work across Calworks, INVEST, LARise and HOME.

Through the actions of subordinates, interprets research and studies to determine applicability, effectiveness, and need for modifications in program policies and procedures for workforce programs and grants as assigned.

Leads the development and review of new, emerging, and innovative workforce programming models.

Maintains an organizational structure that aligns the talent of its managers, supervisors, and line staff with the workload of the Workforce Operations Division to effectively and efficiently administer workforce development programs. Provides an environment that offers opportunities for its staff to excel in their strengths and also challenges them to achieve more.

Promotes workforce operations in a positive light through interface with other County Departments, Local and Statewide workforce development boards, other governmental entities, community and faith-based organizations, economic development, education and other stakeholder organizations.

Ensures timely communication with the various colleague managers and supervisors that impact Workforce Operations to ensure understanding at levels of the organization that is consistent with the vision and goals of the department.

Requirements

NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED.

OPTION 1:

One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs.

OPTION 2:

Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions .

OPTION 3:
Three years of experience at the level of Executive Assistant***, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs.

OPTION 4:
Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solutions of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of an Administrative Services Manager III**** directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County.

DESIRABLE KNOWLEDGE AND SKILLS:

• Experience with performance driven workforce program contract management.
• Experience with budget development, management, and closeout.
• Experience managing and supporting programs that serve vulnerable populations (Reentry, Former or Current Foster Youth, Homeless, Veterans, and Public Assistance Recipients).
• Experience with overseeing funding streams of $10 million or more.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS 2:

This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

SPECIAL REQUIREMENT INFORMATION

*In the County, Project Supervisor, Community Services has the responsibility for supervising a special project concerned with the development and conduct of service programs involving direct community participation.

**Community Center Director I acts as administrative head of a diversified, multi-service community center, or senior citizen’s center.

***Executive Assistant performs special assignment and liaison work for the Department Head as directed.

****Administrative Services Manager III directs a section composed of multiple units responsible for providing administrative services which directly impact the management of major departmental programs and administrative operations.

EXAM CONTENT
Before the end of your initial work assignment, you will be assessed on your work performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment

APPLICATION AND FILING INFORMATION:

Applications must be filed online only.

Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed.

If your application is incomplete, it will be rejected.

Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

FAIR CHANCE INITIATIVE:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT INFORMATION:

For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194C-EA in the subject line.

California Relay Services Phone: (800) 735-2992

Teletype Phone: (800) 899-4099

ADA Coordinator Phone: (213) 300-4966

For detailed information, please click here

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• Los Angeles County

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