CONTRACT MONITOR

Position/Program Information

EXAM NUMBER

W4227N

When to Submit Your Application:

The application filing period will begin on October 31, 2022, at 7:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice.

No out-of-class experience will be accepted.

Type of Recruitment: Open Competitive Job Opportunity

This announcement is being reposted to re-open the filing period, revise benefits section, license information, physical class and include COVID-19 vaccination information.

Check Out Our Outstanding Benefits!
Los Angeles County offers one of the strongest public-sector benefits packages in the nation.
Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary.
Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary.
Generous Maternity and Family Leave Benefits
Flexible Schedules (Telework - where appropriate)
Rideshare, Parking, and Transit Benefits
13 paid holidays per year

Who We Are
The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $873 million and 2,183 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice.

The Opportunity
We are pursuing qualified candidates to fill Contract Monitor positions in the Custodial & Landscaping Division. You will be responsible for making daily inspections of County sites to ensure contractors are providing services in accordance with contract terms. You must have the ability to communicate effectively in writing, to prepare inspection reports, and document deficiencies.

Essential Job Functions

Position Responsibilities:
Monitors, audits and evaluates services provided by the contractors.

Participate in the Request for proposal (RFP) for additional or new services

Conducts on-site inspections of services provided by contractors.

Use the proper applications and methods to submit the inspection reports.

Ensures that contractors' staff are properly supervised; are in possession of mandated certifications, and are performing required duties.

Investigates any potential problem areas and recommends resolutions.

Ensures that required paperwork is completed correctly and in a timely manner.

Ensures that contractors are responsive in providing the appropriate kind and level of service specified in the contract agreement.

Prepares and submits reports on contractor performance which include detailed descriptions of instances in which contract terms are violated and corrective action taken.

Process discrepancy reports in case if the corrective action is not completed.

Contacts contractor representatives to correct violations of contract terms.

Performs other work-related duties, as assigned.

Requirements

Requirements to Qualify:

Two years' experience providing custodial services at the level of Los Angeles County's class of Custodian Supervisor.* -OR- Two years' experience monitoring, auditing and evaluating services provided by contractors to governmental agencies.

*In the County of Los Angeles, experience at the level of Custodian Supervisor is defined as supervising a crew of custodians or other workers maintaining the cleanliness and appearance of County Offices, hospitals, health and correctional facilities, institutions, and buildings.

License:
A valid California Class C Driver License is required to perform job-related essential functions.

Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant’s driving history has a direct or adverse relationship with specific duties of the job. License must not be currently suspended, restricted, or revoked.
Physical Class:
2 - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Desirable Qualifications:

• Knowledge of Living Wage Ordinance, State, Federal and County regulations, policies and procedures related to contracting.
• Experience working with the public and maintaining a significant commitment to customer service.
• Experience interacting effectively with staff of all levels, customers and contractors to resolve or prevent problems and complaints.
• Experience operating Microsoft Office software such as Word for preparing and updating reports or Excel for developing spreadsheet documents, and/or other work-related programs.
• Excellent oral communication skills to effectively give detail instruction to others.
• Excellent written skills to prepare inspection reports and to document violation of contract terms.

Additional Information

Our Assessment Process:

This examination will consist of two (2) parts:

Part I: A written examination test covering forms, logic and reasoning, reading comprehension and English usage weighted at 50%.

You must achieve a passing score of 70% or higher to advance to Part II of the examination.

NOTE: THE WRITTEN TEST IS A STANDARDIZED TEST AND NOT SUBJECT TO REVIEW BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Part II: An interview evaluating the applicant's attitude and interest in the position, knowledge and experience, oral and written communication skills, problem solving skills, and customer service and interpersonal skills weighted at 50%.

Candidates must achieve a passing score of 70% or higher on the interview in order to be placed on the Eligible Register.

NO PERSON MAY COMPETE FOR THIS EXAMINATION MORE THAN ONCE EVERY SIX (6) MONTHS.

Eligibility Information:

The names of candidates receiving a passing score in this examination will be placed on the Eligible Register in the order of their score group for a period of six (6) months following the date of promulgation. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DO NOT GUARANTEE AN OFFER OF EMPLOYMENT.

Applications will be processed on an as received basis and promulgated to the Eligible Register accordingly.

Shift: Any - Appointees may be required to work any shift, including nights, weekends, holidays, overtime, and call back.

Vacancy Information:
The resulting Eligible Register for this examination will be used to fill vacancies in the Internal Services Department, Custodial & Landscaping Division located at various locations throughout Los Angeles County.

NOTE: All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important you provide a valid email address. Please add RMendez@isd.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for late test administration or rescheduling of a test component.

How to Apply
Applications must be filed online only. We must receive your application by 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website https://www.governmentjobs.com/career/lacounty .

Plan to submit your online application well in advance of the 5:30 p.m. (PT) deadline on the last day of filing to ensure you have sufficient time to verify your email address. You may be required to verify your email address before the application can be submitted by entering a six-digit code sent to your email address. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Please make sure you put in the time and effort when filling out your application and supplemental questions (if any) completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified.

Applicants have the ability to opt out of email from LA County. If you unsubscribe, you will not receive any email notifications for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

FAIR CHANCE INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.”

COVID-19 VACCINATION:
All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Have questions about anything listed above?

Contact us:
Exam Number: W4227N
Department Contact Name: Raul Mendez
Department Contact Phone: (323) 267-2056
Department Contact Email: RMendez@isd.lacounty.gov
California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (323) 267-2432
Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077

For detailed information, please click here

Closing Date/Time: Continuous

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• Los Angeles County

• (800) 970-5478

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