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Job Description
The Position
Under general supervision, classifications in this occupational series perform a wide variety of work involving the monitoring of programs, and the maintenance and cleaning of City parks, building, and facilities.
Essential functions of the job include, but are not limited to, the following:
Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.
Works directly with the public to provide information regarding programs and services as needed.
May open up buildings and facilities for events, or be responsible for proper closing procedures.
Monitors the behavior of patrons by enforcing policies and guidelines related to the use of public buildings and facilities.
Assists in processing activity registrations and memberships through the use of computer software. This includes the handling of money related to each transaction.
Sets up tables, chairs, and other heavy equipment, which may weigh up to 25 pounds.
Staffs parks, picnics, or events at City facilities.
Assists with the cleaning of public buildings, including offices, bathrooms, floors and carpets.
Performs light maintenance such as vacuuming, dusting, and mopping.
Performs routine inspections of public buildings and facilities in an attempt to maintain cleanliness.
Operates stage facilities, lighting equipment, or audio-visual equipment.
Notifies supervisor regarding any problems or repairs needed to equipment or facilities.
Notifies supervisor of any accidents, incidents or injuries.
May be required to attend various training programs.
Drives on City business as necessary.
Assumes responsibility for ensuring the duties of the position are performed in a safe efficient manner.
Performs other related duties as assigned or as the situation requires.
Minimum Requirements
Experience
See position information for specific experience requirement in each level, if any.
Education/Training
Graduation from high school or attainment of GED or CHSPE certificate.
License(s)/Certification(s)
Valid Class C California driver's license.
Knowledge, Skills & Abilities
Knowledge of:
Basic math operations such as addition, subtraction, multiplication and division.
Money handling procedures.
Skill in:
Dealing tactfully, courteously and effectively with civic leaders, public officials, program participants and the general public.
Making independent judgments and decisions based on standard policy or procedures particularly in problem situations.
Using computer applications (Excel, MS Word, PowerPoint and Outlook).
Ability to:
Provide exceptional customer service to those using the Community Services & Parks Department services.
Communicate effectively in English, both orally and in writing.
Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period.
Establish and maintain effective working relationships with fellow employees.
Interpret policies, rules and guidelines.
Lift, carry and move heavy objects, including tables, chairs and cleaning equipment, which may weigh up to 25 pounds.
Manage property and oversee general operations and maintenance at City facilities, including recreation buildings and other facilities.
Operate audio-visual equipment.
Present a courteous, professional public image to the citizens of Glendale.
Provide own transportation to various work sites.
Read, write and comprehend directions in English.
Other Characteristics
Willingness to:
Work overtime as requested or requires, including evenings and weekends.
Assume responsibility for maintaining a safe working environment.
Facility Attendant I
Wage Range: $17.84 - $19.85 per hour
Experience: No experience required.
Desirable Qualifications
One year of experience working directly with the public and/or performing light maintenance or custodial duties is desirable.
Communicate in languages commonly spoken in the community is desirable.
Facility Attendant II
Wage Range: $20.34 - $22.65 per hour
Experience: One year of experience working directly with the public and/or performing light maintenance or custodial duties.
Desirable Qualifications
Communicate in languages commonly spoken in the community is desirable.
Note
An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.
Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.
Please click on the link to read the Exceptional Customer Service Policy .
Selection Process
EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. Due to the high number of applications anticipated, the City of Glendale cannot guarantee that all individuals filing applications for this position will be called for an interview.
ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position.
TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity.
All hourly employees will be enrolled in the Public Agency Retirement System - Alternate Retirement System (PARS-ARS). Hourly employees may also participate in the Flexible Benefit Plan.
Closing Date/Time: Continuous -
ABOUT THE COMPANY
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City of Glendale
Show moreThe City of Glendale was incorporated on February 16, 1906 and spans approximately 30.6 square miles with a current population of approximately 203,054 people (US Census 2017 Population Estimates). Located minutes away from downtown Los Angeles, Pasadena, Burbank, Hollywood, and Universal City, Glendale is the fourth largest city in Los Angeles County and is surrounded by Southern California's leading commercial districts.
As one of its core functions, Glendale provides well-maintained streets and a variety of transportation services. The City's historic success at attracting employers is partially attributed to the result of its location at the center of four major freeways including
- the I-5 Golden State Freeway
- SR-2 Glendale Freeway
- ST-134 Ventura Freeway
- and the 210 Foothill Freeway
All these provide easy access for residents, workers, and customers from around the region. Glendale also offers its own bus services, the Beeline, with 13 routes connecting customers to Jet Propulsion Laboratory (JPL), the City of Burbank, and the Metrolink Stations in both Burbank and Glendale.
The Bob Hope Airport in Burbank serves the Los Angeles area including Glendale, Pasadena and the San Fernando Valley. It is the only airport in the greater Los Angeles area with a direct rail connection to downtown Los Angeles. The City of Glendale is located about 30 minutes from Los Angeles International Airport (LAX). LAX is a commerce leader and designated as a world-class airport for its convenient location, modern facilities, and superior sea/air/land connections.
Businesses and residents alike have taken advantage of Glendale's central location, reputation for safety, excellent business environment, outstanding schools, state-of-the-art healthcare facilities, and growing restaurant and entertainment options. Glendale is also one of Southern California's leading office markets featuring a wide range of properties and amenities. The City has over six million square feet of office space and is home to such recognized firms as Walt Disney Imagineering, ServiceTitan, IHOP / Applebee's, DreamWorks, LegalZoom, and Public Storage.
Glendale prides itself on the quality of services it provides to the community. It is a full-service City, which includes a water and electrical department. The City operates its own power plant capable of serving the electrical needs of the entire city, although the majority of power is currently imported from other areas for cost savings. Water comes primarily from the Metropolitan Water District, along with a small portion from local wells.
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